The ideal candidate will provide a high level of customer service by resolving exceptions or escalation issues that enter the Accounts Payable Dept, via AP Statements email box or through facilitating vendor conference calls.

Remote/work from home opportunity in the Dallas, TX area. However, the selected candidate will be onsite in office for training for the first 2-4 weeks and must be available to attend in person meetings and training onsite as needed.

 

Responsibilities:

Accurate & Timely data entry of vendor invoices and credits. Processes PO and Non-PO invoices. Perform electronic Statement Reconciliations via Excel & Open Receiver Resolution. Knowledge of PO Exception discrepancies. Ensure that all customer emails/calls are followed up on in a timely manner. Meets/Maintains Department SLA for acceptable processing volume. Meets/Maintains Department SLA for acceptable quality standards. Participate in monthly vendor meetings to discuss vendor statement account. Other duties as assigned by management.

 

REQUIREMENTS 

High school diploma or GED and 5+ years of directly related experience or equivalent combination of education and experience. Accounting/Finance related experience preferred. Must possess strong customer service skills. Working knowledge of general bookkeeping or accounting practices. Experience with one or more accounting software packages and/or ERPs.

 

COMPETENCIES

Good verbal and written communication skills. Proficiency in Microsoft Office Suite; advanced Excel skills. Highly organized with a focus on problem solving and good time management. Detail oriented with strong follow through and ability to prioritize while handling multiple tasks. Ability to type minimum 25 words per minute. Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentage, and apply to practical situations.