Job Title

AP/AR Specialist

Job Description Summary

Validate, control and process all invoices and documents, all potential subtenant recharges, settle all payments in due course relating to the validated operational costs, process all (sub)lease invoices and collect all cash from the (sub)tenants and support the allocation of cash relating to any (sub)leases, collect all VAT invoices, overpayments from landlords/managing agents and support the allocation of landlord/managing agent refund/returned payments in due course relating to any head or subleases of the properties occupied by Cushman & Wakefield's GOS clients in order to enable them to realize the maximum operational cost saving and prevent any additional funding or penalty cost.

Job Description

Other professional qualifications required for filling the position:

BSC/MSC degree is required or can be exchanged with relevant real estate operation experience in international environment

Proven accountancy/bookkeeping/finance/economics studies is an advantage

2 years relevant work experience required

Finance processing or real estate operation experience in international environment is an advantage

Foreign language skills required for filling the position:

English language upper intermediate

Knowledge of French or any other European language is an advantage

Required skills for filling the position:

Strong IT literacy

Intermediate MS Office

Excellent written and verbal communication skills

Excellent problem-solving skills

Excellent analytical skills

Able to work independently and in a team

Strong work ethic

Flexibility during times of change

Ability to effectively prioritize and execute tasks in a high-pressure environment

Proactive, enthusiastic and willing to learnt

Responsibilities of the jobholder:

Enable the PSC and its Portfolio Administration Lease Finance Team to meet defined performance targets in relation to invoice processing, payment management, subtenant management, financial reporting, credit control and all aspects of Accounts Payable/Receivable or any other Lease Finance activity as required

Supports the junior resource working on the processes and responsible for stabilizing and improving the processes. Ensures that property expenditure reviewed and authorized on behalf of clients are correctly stated in the appropriate records, reconciliations, tenant recharges and reporting activities are actioned on time with the appropriate quality.

Regular tasks:

Daily and other BAU tasks to deliver:

Query management for required financial management queries

Perform ad hoc reporting requests

Regular monthly reporting

Update and maintain accounts receivable & payable ledgers

Preparation and calculation of finance amendments to tenant/landlord accounts

Minimise invoice volumes awaiting approval or being queried and minimise approval/query resolution times

Creditor and/or debtor account reconciliations

Manage service charge and other cost reconciliations

Review and validate invoice details, investigate and resolve invoice queries

Support recurring & non-recurring charges’ payment process on time 

Liaise with creditors to obtain tax invoices for charges paid

Management of debit balances & returned payments/refunds from creditors

Liaise with suppliers, managing agents and other 3rd parties to obtain legal documentation in relation to queries

Obtaining payment approvals (Panel A, Panel B)

Invoice postings to Property Management & Accounting systems

Cash collection – written and mostly verbal contact with tenants

Cash allocation – matching payments received to outstanding receivables

Prepare monthly / quarterly SLA & KPI reports as required

Ensuring client requirements and Cushman & Wakefield quality procedures are followed

Collaboration with other departments (Data, Account Management, In-country team)

Day to day identification of quality issues and risks and escalation of such issues

Establish and maintain professional and effective working relationships with external and internal clients, colleagues and management

Provide advice / support to other team members to enable and ensure their contribution to outputs and adherence to procedures

Supporting the maintenance of BAU process documents

Internal and external audit support

Supporting the team's back up structure

Support, coach and participate in developing analyst colleagues

INCO: “Cushman & Wakefield”