30 Acanthus Street Darra Queensland 4076 **About Us. We’re Here to Move the World Forward.** Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. **The Impact You’ll Make** **We are currently seeking an experienced** **Service Technician ANZ** **to join our QLD site in Darra on a full-time basis.** **Reporting to the Service and Training Manager, this role is responsible for overseeing and delivering technical support, dealer training, equipment inspections, and warranty and breakdown repairs for** **_Valley_** **dealers and end users.** **This is a hands-on customer and dealer facing role, with travel to customer sites to install, inspect, repair and maintain equipment.** **What you’ll do:** **Serve as the primary point of contact for technical inquiries and support requests from customers in Australia, New Zealand and some support to Southeast Asia.** **Main point of contact and subject matter expert for technology enquires and service requirements, both for hardware and software products.** **Conduct on-site diagnostics to identify and resolve technical issues promptly and effectively.** **Collaborate with customers and dealers to understand the end user operational requirements and provide tailored solutions.** **Maintain accurate and up-to-date records of service activities using CRM systems, including service reports, parts usage, and customer communication.** **Provide remote assistance to customers, guiding them through troubleshooting procedures and resolving issues promptly.** **Document and communicate technical solutions clearly and comprehensively.** **Manage warranty claims and provide feedback to the product management team, to enhance the product offering.** **Conduct training sessions for customers and internal teams on equipment operation, maintenance, and troubleshooting procedures.** **What You’ll Bring** **You will come from an irrigation/agriculture background with strong technical knowledge of systems, pumps, center pivots, filtration and other irrigation systems. Ideally you’ll hold qualifications relating to Electrical or Electrical Engineering, with a strong mechanical aptitude in order to provide efficient hands on technical support and solutions to our customers.** **You’ll also have;** **Ability to communicate and present in an effective and engaging manner with customers and employees at all levels.** **Pro-active attitude and capable of coordinating projects and multi-functional teams.** **Demonstrated success in providing efficient technical support and solutions to customers.** **Proven ability to operate autonomously with sound decision making capabilities and able to effectively prioritise critical activities.** Join a _Fortune_ 1000 company that respects hard work, honours diversity and invests in our employees as we focus on creating the world of tomorrow, today. _We are the modern workforce_ . Are you ready to move the world forward? **Apply now.** _All successful applicants will be required to undergo pre-employment checks including a medical._ _Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law._ Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology. Valmont serves two primary markets — agriculture and infrastructure — and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries. That’s what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world. + That’s the value we add.