Becoming the best airline is an adventure. And our Pricing Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network – both domestically and internationally – while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.

Job overview and responsibilities

Drive incremental revenues in a product management role to create new and enhance existing Revenue Management technologies and business processes. Coordinate cross-functional implementation of system changes with all Pricing Revenue Management market groups, RMIT (Revenue Management Information Technology) and Analytics Innovation (Data Science) team.

Evaluate project ideas and requests received by the team, determine benefits, feasibility, and develop testing and implementation plans and timelinesCommunicate status and recommendations effectively to managementAct as a resource for Pricing Revenue Management market groups to investigate and resolve core support issues, coordinating with IT when necessarySupport identification and research of business opportunities in Revenue ManagementParticipate in discussion with stakeholders both inside and outside the department and transform feedback into business requirements for systems developmentLead user testing for system enhancements, collect feedback from users, and deliver findingsWork with Revenue Decision Support leadership to plan future directions for systems and business processesDevelop practical and theoretically grounded guidance to support the department’s decisions working collaboratively with RMIT and Analytics Innovation teamsSupport cross-departmental efforts to implement solutions where necessaryAssist documentation efforts of Revenue Management systems and business processes

NOTE: This position provides a hybrid work arrangement including approximately 50% of the time spent working onsite at our Chicago office location and 50% remotely.

Becoming the best airline is an adventure. And our Pricing Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network – both domestically and internationally – while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.

Job overview and responsibilities

Drive incremental revenues in a product management role to create new and enhance existing Revenue Management technologies and business processes. Coordinate cross-functional implementation of system changes with all Pricing Revenue Management market groups, RMIT (Revenue Management Information Technology) and Analytics Innovation (Data Science) team.

Evaluate project ideas and requests received by the team, determine benefits, feasibility, and develop testing and implementation plans and timelinesCommunicate status and recommendations effectively to managementAct as a resource for Pricing Revenue Management market groups to investigate and resolve core support issues, coordinating with IT when necessarySupport identification and research of business opportunities in Revenue ManagementParticipate in discussion with stakeholders both inside and outside the department and transform feedback into business requirements for systems developmentLead user testing for system enhancements, collect feedback from users, and deliver findingsWork with Revenue Decision Support leadership to plan future directions for systems and business processesDevelop practical and theoretically grounded guidance to support the department’s decisions working collaboratively with RMIT and Analytics Innovation teamsSupport cross-departmental efforts to implement solutions where necessaryAssist documentation efforts of Revenue Management systems and business processes

NOTE: This position provides a hybrid work arrangement including approximately 50% of the time spent working onsite at our Chicago office location and 50% remotely.

What’s needed to succeed (Minimum Qualifications):

Bachelors degree (Operations Research, Math, Statistics, Economics or an equivalent analytical degree)1-3 years of applicable work experienceStrong analytical and interpersonal skillsGood oral and written communication skillsAbility to multi-task and project manageNaturally curious and a strong aptitude to learnBeginner SQL skillsStrong knowledge of MS OfficeLogical and structured approach to complex tasksMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Masters degreeExperience with data visualization and analysis tools such as Spotfire, Power BI, Python, RIntermediate SQLAbility to understand the use of sophisticated models

NOTE: This position may be hired at the Analyst level or Senior Analyst level, depending on candidate background, skill level and experience.

What’s needed to succeed (Minimum Qualifications):

Bachelors degree (Operations Research, Math, Statistics, Economics or an equivalent analytical degree)1-3 years of applicable work experienceStrong analytical and interpersonal skillsGood oral and written communication skillsAbility to multi-task and project manageNaturally curious and a strong aptitude to learnBeginner SQL skillsStrong knowledge of MS OfficeLogical and structured approach to complex tasksMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Masters degreeExperience with data visualization and analysis tools such as Spotfire, Power BI, Python, RIntermediate SQLAbility to understand the use of sophisticated models

NOTE: This position may be hired at the Analyst level or Senior Analyst level, depending on candidate background, skill level and experience.