At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Join the GFCSU/USIU Procedures and Training team as a Training & Procedures Analyst supporting global anti-financial crime initiatives. This role focuses on enhancing investigative procedures and delivering high impact training and procedural guidance aligned with the global standards set for AML, Screening, Enhanced Due Diligence, and Sanctions standards.

Job Responsibilities/Tasks:

Develop and maintain investigations-related procedures and training materials in alignment with internal and regulatory standards

Support and deliver training initiatives across virtual and in-person formats for colleagues across all global markets.

Collaborate with key stakeholders to identify and implement efficiencies in investigative workflows

Serve as a liaison for the Procedures and Training team to maintain awareness of operational training and procedural needs.

Partner with global and cross-functional teams to ensure consistent application of trained process and procedure.

Contribute to ongoing process improvement efforts and support the design of new or updated procedural and training frameworks

Maintain subject matter expertise of GFCSU/USIU Investigative process by periodically conducting end-to-end suspicious activity investigations and possible SAR filing.

Demonstrate flexibility in work schedule to accommodate global training needs across multiple time zones, including early morning, evening, or occasional weekend sessions as required.

Minimum Qualifications:

2+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement

Experience with collaborating, creating and/or delivering effective trainings with demonstrable results.

Willingness and ability to work a varying schedule to support training delivery in international markets.

Knowledge of criminal typologies associated with financial products and services

Ability to demonstrate strategic thinking, support innovation and change, introduce and champion new processes

Ability to handle sensitive information in a confidential and professional manner

Keen attention to detail, analytical and problem-solving skills, and effective communication skills

Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint

Preferred Qualifications:

Understanding of current GFCSU/USIU Polices, Processes, and Procedures, as well as a fundamental understanding of AML-related laws and regulations

Demonstrated ability to influence, gain support, and reconcile differences amongst GFCSU/USIU colleagues

Keen attention to detail, analytical and problem-solving skills, and effective communication skills

A strong candidate will also be able to manage multiple tasks simultaneously; support a risk-based culture; effectively manage change and be proactive; and be a deadline-driven team player

CAMS certified or equivalent preferred

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.