JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

GREF Onboards Vendor POC EMEA&APAC

Role:  

The role is part of a JLL team working closely with one of our most dynamic & fast-growing clients from the multinational technology and online retail industry. JLL partners with the client to deliver a wide range of corporate real estate services. 

We are seeking an Onboarding Analyst for our client-dedicated team. This person will be a motivated, proactive individual, supporting the onboarding of different types of Vendors to the client’s systems. This role requires experience in communication with different type of stakeholders, attention to detail, solid organizational skills, and the ability to prioritize multiple requests. The role will also collaborate on a variety of cross-functional projects within the wider team.  

Responsibilities:  
 

Enter on/off-boarding requests from sub-contractors into Salesforce application 

Monitor Onboards global inbox and assist vendors with questions and vendor set-up 

Re-direct vendors to appropriate contact for requests unrelated to on-/off-boarding 

Provide Vendor Portal access (new vendor set-up)  

Troubleshoot vendor admin issues  

Cooperation with the global team 

Provide consultation to Onboards Concierge 

Support with regular audit activities 

Partner with other Salesforce stakeholders to understand the impact of Salesforce updates on Onboards data and user experience 

Gather requirements from stakeholders to drive Salesforce improvements for Onboards   

Participate in program playbook/SOPs updates  

Participate in managing program documents library to ensure documents are up-to-date and are well-organized 

Participating in updates of Onboards webpage content 

Requirements: 

Have 2+ years of work experience, preferably in the real estate market 

Be proficient in Microsoft Office, specifically Outlook, Microsoft Word, and Excel 

Take initiative to solve problems and present a solution 

Work independently, receive minimal guidance 

Can support regional and global programs  

Be comfortable with working across multiple geographies and cultures, virtually, across several time zones, in a highly dynamic organization 

Have strong organizational skills and capacity to prioritize in a complex, fast paced environment 

Be comfortable sharing ideas in group setting and topics at hand   

Have strong attention to details and ownership 

Be proficient in Excel with Smartsheet experience and/or collaboration tools - helpful but not necessary  

Have experience in leveraging data dashboards 

Have a proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships 

Excellent level of English is mandatory, other languages are a plus 

This position will need to sit in the local office 3x per week. 

Exceptional verbal, written, and visual communication skills when interacting with all levels of management within the team. 

About JLL  

 
We’re JLL — a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and  
a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global  
Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.   

 
Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.   

 
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together. 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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