At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.  

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.  

How will you make an impact in this role? 
The Compliance Manager position is responsible for supporting the Anti-Money Laundering & Anti-Terrorist Financing (“AML/ATF”) and the Anti-Corruption Compliance Program of Amex Bank of Canada (“Bank”) in accordance with legal and regulatory requirements and internal American Express policy. Reporting to the Deputy Anti-Money Laundering Officer of the Bank, the Manager will be responsible for leading the day-to-day AML operations. This role plays a critical part in detecting and mitigating financial crime risks by overseeing transaction monitoring, investigations, and screening processes.

The Operations Manager must maintain a clear understanding of the applicable regulatory requirements, internal expectations, and processes across all lines of business in order to successfully document and report on risks for the Bank. 

Responsibilities include: 

Manage and develop a team of AML analysts responsible for transaction monitoring, case investigations, and screening activities, including sanctions, politically exposed persons (PEPs), and adverse media, ensuring timely review, escalation, and resolution in line with internal policies and regulatory requirements. 

Oversee the execution of day-to-day AML operational processes and workflows, ensuring quality, consistency, and adherence to regulatory obligations. Ensure timely and accurate preparation and filing of all applicable reports, including suspicious transaction reports (STRs) and electronic funds transfer reports (EFTRs), in accordance with FINTRAC requirements and internal procedures. Provide operational support for enhanced due diligence (EDD) reviews on politically exposed persons (PEPs), including domestic, foreign, and high-risk PEPs, in collaboration with other lines of business. Collaborate with the AML Governance and Advisory teams to operationalize new regulatory requirements. Contribute to the development and enhancement of AML systems, rules, and operational procedures to increase efficiency and effectiveness. Monitor AML operational performance through detailed metrics and develop reports and presentations for senior management, facilitating effective oversight and strategy alignment. Support the Bank’s Anti-Corruption Program, Advisory and Governance Programs when required.      
 

Minimum Qualifications 

University degree or equivalent combination of education and business experience. Minimum 8 years’ experience related to AML/ATF Compliance Program strategy and management, and goal and program effectiveness evaluation processes. Strong working knowledge of American Express or banking industry products and services, in particular a strong understanding of credit card and loan products. Strong understanding of Canada’s regulatory environment and applicable laws and regulations as it relates to AML/ATF. Preferred applicant will have ACAMS Certification. Strong organizational and planning skills to administer and perform a broad range of projects and processes. Excellent verbal, written communication, and interpersonal skills to successfully interact, persuade, and influence a broad spectrum of constituents at all levels. 

Hiring Range: $100,000 to $150,000 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

The job posting is for an existing vacancy.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”).   If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.