At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.
The Quality Control (“QC”) team serves as a line 1b function, providing support to Meridian’s AML Compliance operations. The AML/ATF Quality Control Specialist (“QC Specialist”) is responsible for evaluating the operational output of the AML Compliance Team to confirm that activities adhere to established policies and procedures. Additionally, the QC Specialist ensures case notes are defensible and that decisions—such as whether to file a suspicious transaction report—are appropriately justified. It is essential that the incumbent possesses quality control and investigative experience to accurately assess whether casework meets policy requirements. The specialist also verifies that all required reports are accurate, complete, timely, and that quality control findings are thoroughly documented and retained in their work papers.
The incumbent will contribute to the ongoing development of the Quality Control Program to ensure it effectively meets its primary assurance objectives for monitoring the AML Operations Program. Where applicable, the QC Specialist will recommend enhancements to scope and processes to align with program goals. They will proactively identify areas for policy and procedural improvement based on emerging trends and findings, ensuring that quality control activities foster continuous process enhancement.
Furthermore, the QC Specialist will provide recommendations regarding systems, procedures, and regulatory compliance through both verbal and written communications. The QC Specialist supports the CAMLO and Deputy CAMLO by preparing reports and offering recommendations concerning the AML program.
Key Responsibilities:
STRATEGIC – Support the design and implementation of the Quality Control (“QC”) strategy for AML/ATF operations, including the integration of new tools and technology within the program. The program should be refined and improved on a continual basis and updated to address new and emerging risk trends. TACTICAL – Execution of QC tasks, including reviews of casework, prescribed reporting (completeness, accuracy and timeliness), screening, and compliance with procedures. Maintain an audit ready culture. Communicate with auditors during review engagements, as applicable. Ensure that work papers are defensible and up to date. Execute QC testing strategies to support data model risk management. Develop and provide reporting on results to Management on a regular basis.
Knowledge, Skills, and Abilities:
Three years of experience working in AML/ATF compliance and/or investigations OR demonstrated experience in a QC/Assurance/Audit environment AND a strong understanding of ML/TF/sanctions evasion typologies and risk factors, including a demonstrated appetite to keep up to-date with emerging trends and risks. Thorough knowledge of QC best practices, strategies, sampling, metrics, defect tracking and QC reporting and requirements Strong understanding of financial products and services, operational policies, procedures, delivery systems, and risk management methodologies. Strong understanding of FINTRAC’s Guidelines is required. Awareness of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and associated Regulations are also required. Working-level understanding of the Criminal Code of Canada. Working-level understanding of the Personal Information Protection and Electronic Documents Act “PIPEDA”. Proficiency with MS Office suite (Word, Excel, PowerPoint) is required. Proficiency with SQL or other database management and reporting software is an asset. Experience working with an AML alert/case management system/software is an asset. Requires tact and diplomacy to communicate with stakeholders who may have differing perspectives, to influence positive outcomes. Requires the ability to communicate concisely; to present complex challenges and subject matter in a manner that is digestible by the target audience, who will have varying levels of expertise with the subject matter. Excellent written skills. The ability to build strong relationships with stakeholders within the AML Compliance Team. A strong level of emotional intelligence, with the ability to manage self during challenging interactions.
Education, Work Experience, and Professional Designation/ Certification:
Relevant Post-Secondary education or equivalent experience is an asset. CAMS, CFE, CFCS or other relevant designations are an asset.
This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.
Salary Range: CAD $68,800.00 to $103,200.00 annually.
Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.
Office Location: Toronto Corporate Office located at 3280 Bloor St W, Etobicoke, ON.
Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.
What's in it for you?
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success We provide you with the tools and technology needed to delight your candidates and clients You'll get to work with and learn from diverse industry leaders Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues This isn't your typical "corporate" job. We work hard and we have fun!
Build the Future of Banking with Us
At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:
Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions. Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency. Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.
Who we are:
Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.
Find our story here: About Meridian
Experience the Difference!
Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Meridian Credit Union.
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