We are recruiting for the exciting role of Airport Services Duty Supervisor in Ground Services based in Bucharest, Romania.
Reporting to our Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for.
Key accountabilities include:
· Facilitate ramp handling in liaison with all airport staff to expedite departures.
· Supervise the airport team to ensure on-time flight closure and working towards overall on-time performance.
· Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions.
· Provide leadership, demonstrate team building skills, direct staff and evaluate performance.