Position: Operations Air Agent Available Schedule: Compensation: $33.00 per hour Core Responsibilities & Duties: + Ensure import/export processes are completed in compliance with all applicable regulations and procedures + Work within the Aviation Vertical AOG Operations team to complete shipments from start to finish + Review and identify areas to maximize profitability + Maintain and develop customer relationships + Ensure all billing is carried out within a timely fashion and monitor input of purchase costs into the system to enable accurate billing and profit reporting + Ensure quotations are responded to in a timely fashion dependent on customer requirements + Ensure all mandatory training is completed within the required time frames + Other duties as assigned Job Requirements & Qualifications: + Import/Export experience essential + Proven industry experience + Solid background in US Customs law and procedures + Sound knowledge of Microsoft Word, PowerPoint, Excel + Dangerous Goods Compliant an advantage + The ability to work proactively using own initiative + Proven communication skills, both written and verbal + Previous experience dealing with a varied customer base + Capacity to build strong relationships + Ability to consider several possible options and decide on most appropriate method + IT skills to an appropriate level + Excellent process and planning skills + Strong commercial awareness; Understands impact of actions What We Offer: + Competitive base salary + Paid time off within the first year of employment, sick time and holidays + Company provided life insurance + Health, vision, and dental insurance options + Commuter benefit plan + Optional supplemental life insurance + 401(k) + Wellness program + A great place to work with a terrific culture About Us About the Team