Join us to lead the delivery of innovative CRM solutions that drive business impact. You will collaborate with talented teams and senior leaders, shaping the future of our Sales, Research, and Data Technology platforms. At J.P. Morgan, you’ll have the opportunity to grow your career, influence strategic direction, and foster a culture of inclusion and excellence. Your expertise will help us deliver value to clients and empower teams to achieve their best.

As a Product Delivery & Agile Lead in our CRM Technology team, you will oversee the end-to-end delivery process across multiple agile teams. You will guide product management and software development, ensuring alignment with our company’s vision. Your leadership will help drive efficient processes, transparent governance, and continuous improvement. You will play a key role in building a collaborative and engaged team culture, supporting agile practices, and delivering impactful solutions.

Job Responsibilities:

Manage projects to meet client commitments and deadlines, maintaining well-documented product backlogsCollaborate with Product Director and senior stakeholders to define and deliver a bold, achievable roadmapGuide development teams in establishing and tracking data-driven metrics for agile deliveryAnalyze, design, and implement efficient processes for product delivery and sprint planningFoster a culture of cooperation and engagement through team-led practicesProduce clear and transparent project governance and reportingApply commercial awareness to balance costs and benefitsSupport teams in adopting and improving agile practicesCommunicate effectively with stakeholders at all levelsDrive continuous improvement through meaningful data and metricsResolve conflicting priorities and navigate delivery teams skillfully

Required Qualifications, Capabilities, and Skills:

Hands-on experience managing all stages of the delivery life cycle in an agile environmentStrong organizational and prioritization skills with attention to detailExcellent written and verbal communication skills to articulate complex ideasStrong interpersonal skills, comfortable working with diverse audiencesAbility to develop effective relationships with key business partnersDemonstrated risk awareness and critical thinking skillsAbility to work independently and own issues to resolutionFlexible team player with a positive attitude in demanding situations

Preferred Qualifications, Capabilities, and Skills:

Experience in technology areas such as eCommerce, pricing, trading, settlement, and CRMExpertise in resolving conflicting priorities within delivery teamsSignificant experience with agile software development in high-pressure environmentsAbility to extract and analyze development metrics for continuous improvementDegree level education or higher in a STEM subjectStrong documentation and organizational skills for stakeholder presentationsSelf-motivated to achieve the best results for clients

Why Join Us?
J.P. Morgan values talent from all backgrounds and perspectives, reflecting the diversity of our clients. We foster a culture of inclusion where every voice matters and every employee can thrive. Our Business Resource Groups support your career growth and help you reach your greatest potential. Join us to make an impact and be part of a team that invests in your success.