Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Expeditors Ho Chi Minh City is recruiting Agent/Lead Agent – Transcon (Centralized Trucking) as below:

Job Description

Department: Centralized Trucking

Position Reports To: Supervisor - Service Provider Management

Summary Description

Assist Supervisor/Department Head with all aspects of the Department, while ensuring the proper and timely movement of freight.

Responsibilities & Duties:

Learn and apply Company’s Customer Service Standard to ensure that service quality can be up to company standard for both internal and external customers.Carry out and supervise the team for customer service, handle complaints from internal and external customersAssist Branch Transcon sales effortContact, seek the certified trucking service provider and pick up, delivery services provider met company standardPerform periodical assessment for Service Providers to maintain and improve the quality of serviceDo customer service and customer assessment for Transcon’s operationsTrain, motivate and challenge to other staffsUpdate transportation regulation, and ensure safety policy.

QualificationsGraduated student from University/ College or equivalent combination of education and experience.Experiences in domestic transport and cross borderPro-active, strong organizational skills.Good computer skills (Excel, Word, PowerPoint).Fluent in English.Willing to put extra hours, as required.Well-organized, innovative, self-motivated.Able to work in the team, under high pressure and tight deadline

Additional Information

Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.

Behaviours:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Package: Expeditors offers excellent benefits

Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate’s experience and is negotiable.Annual LeaveHealth Plan: Medical Package Accident InsuranceSocial, Health and Unemployment InsuranceMobile phone allowance, company car, Grab account,Training and Personnel Development Program

All your information will be kept confidential according to Company guidelines.