Responsibilities

Position Summary: 

The Delivery Merchandiser is responsible for the efficient and safe reception of products at restaurants while ensuring proper storage practices and product integrity. Their core responsibilities include managing the delivery process, overseeing product rotation and storage, and ensuring adherence to food safety standards. This role is essential to maintain quality service, achieve performance goals, and facilitate effective communication between Martin Brower and restaurant teams.

 

Position Type/Duration: 6 months contract to start
Hourly Rate: approximately 26$/hr
A reliable vehicle and a valid driver's license are required

 

Position Responsibilities may include, but not limited to:

Customer Communication and Education

Professionally represent Martin Brower to the restaurant through positive interactions

Data Management

Support meeting MB team KPI’s and targets that drive a change in the restaurants and/or internal team behaviors

Internal Team support

Collaborate with Distribution Center leadership teams to determine priorities based on data gathering and observations when in restaurantExecute on MB team support plans inclusive of restaurant inventory practice review

Pre-Delivery

Rotate and consolidate all products in each storage location in preparation for new products coming on the deliveryKeep pick-slots full; replenish line and flow racksPlace all product in proper pick-slots, never set product off to the side or outside the assigned temperature zonesProvide a clear travel path from the delivery door to freezer/cooler/dry areasTo ensure proper dock flow, work with restaurant crew team in directing the activities of the put away teamEnsure bun trays, dairy crates & dry pallets are sorted, clean and ready for MB driver pick up

Delivery

Safely deliver all containers (frozen, refrigerator & dry) into the proper temperature zoneEnsure temperature-controlled product is moved into the appropriate temperature zone immediately (maximum of 10 minutes) per delivery blueprint to maintain product integrity / ensure food safetyBuns are to be moved directly from the Martin-Brower truck into the restaurant freezerProbe product as required per McDonald’s QA guidelines once product is inside the freezer or coolerInspect product for damage & record temperatures and code dates on the invoiceUnder no circumstances is product to be left unattended through the delivery processResolve any receiving issues before the end of delivery process

Putaway

Perform put away duties: ensuring accurate put away of all productsRotate product in racks before placing newer product into a slotEnsure to receive sign off from restaurant manager on product count/accuracyReturn lighting to prior settings, if needed, then exit and secure the building

General Responsibilities

Check and evaluate work against quality standardsEnsure work area is always kept cleanOrganize own work to maximize safety and efficiency. Identify and correct potentially unsafe situations and conditionsConduct delivery audit checks at designated restaurantsRestaurant data gathering to better support the needs of the restaurant, gather information on inventory- sizes of fridges, freezers, doors for data gatheringLog diagram validation: determine if any changes have occurred around the truck parking area, i.e. fence- lights- signs, etc.Perform all other related duties as assigned

Scope of Supervision and Authority

Responsibilities are performed with minimum supervision and communication from the Restaurant ManagerEnsure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulationsOther projects or duties as assigned
Qualifications

Required Skills and Experience:

Bachelor’s degree in business, engineering, logistics or related field with 0-1+ years’ experience in merchandising, stock clerk, customer relations, or a related field OR High School Diploma with 2-3+ years of related experienceMust be able to work in a cold or freezer environmentAble to repetitively lift and move heavy boxes (up to 55lbs)Great work ethic, high initiative, self-motivation, and positive attitudeAbility to multi-task, time management skills, meticulousEffective problem-solving skills Minimum 3 years’ experience in hospitality, customer relations, supply chain or a related fieldProficient communication (verbal & written) and presentation skillsMust possess intermediate analytical, interpersonal, and problem-solving skills in addition to being a team playerAbility to effectively manage internal and external customer needs in rapidly changing conditionsThis position must pass a post-offer background check

Preferred Skills and Experience:

Warehouse experience in high-volume, food service, distribution or logistics or equivalent experience is an assetElectric pallet jack experience is an asset

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions.  Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage.

Physical Demands

The Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check

Offers of employment are contingent upon successful completion of a background check.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.