Oversee the complete delivery of the Agency Sales Recruitment Program, a talent-attraction initiative, focusing on program design, execution, and continuous improvement to efficiently source, engage, and convert high-potential candidates at scale. **Position Responsibilities:** **Program design and enhancement** + Develop and refine the Agency Sales Recruitment Program framework: eligibility criteria, sourcing channels, incentive structures and branding. + Collaborate with Marketing and engagement to align out promise and to produce campaigns collateral, candidate webinars and communication playbooks related to the Agency Sales Recruitment Program **Operational execution** + Manage day-to-day operations of Agency Sales Recruitment Program: campaign launches, applicant tracking, budget spend and vendor coordination. + Oversee the candidate assessment funnel—online tests, screening calls and selection panels—to ensure SLAs are met (e.g., 5-day turnaround). **Stakeholder management** + Liaise with Agency Sales leadership and regional teams to align candidate profiles with local market needs. + Coordinate with IT/ATS teams to implement system enhancements, reporting dashboards and automated notifications. **Performance Monitoring & Reporting** + Define and track program KPIs: number of applicants, quality-of-hire metrics, conversion rates and cost-per-hire. + Produce weekly and monthly performance reports; surface insights and recommend course-corrections to the Director. **Candidate experience and engagement** + Ensure a seamless, high-touch candidate journey: timely communications, clear expectations and feedback loops. + Implement ambassador and referral schemes to boost candidate advocacy and program visibility. **Continuous improvement and innovation** + Conduct post-campaign retrospectives to capture lessons learned and optimize future waves. + Pilot new sourcing channels (e.g., digital partnerships, niche job boards) and assessment tools to raise program efficacy. **Individual Accountabilities:** + Creation of the Agency Sales Recruitment Program. (attracting to retention) **Key Shared Accountabilities:** + Communicate the agency sales promise to Agency Sales Recruitment Program candidates **Required Qualifications:** + Bachelor’s degree in business, Marketing, HR or related field. + 6+ years in recruitment operations, program management or campus-recruitment, with 2+ years leading a major talent program. + Proven track record running multi-channel sourcing campaigns and managing end-to-end candidate funnels. + Technical Skills: Familiarity with ATS platforms, basic data-analysis (Excel/powerBI) and digital marketing channels. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido