Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. **Bringing out the best in people** As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us. Working at Dentsply Sirona you are able to: **Develop faster** - with our commitment to the best professional development. **Perform better** - as part of a high-performance, empowering culture. **Shape an industry** - with a market leader that continues to drive innovation. **Make a difference** -by helping improve oral health worldwide. 출산휴가 및 육아휴직 대체 (계약직 ~2027년 11월 12일까지) **SUMMARY OF POSITION:** + This position is responsible for establishing and implementing the company’s clinic expertise on equipment by providing extensive software use technical training and advising to customers, and ensure we are serves as a leading servicing partner in order to support the profitable growth in sales. + Dentsply Sirona의장비및소프트웨어사용자교육과문제해결을제공하여전문지식을확립하고구현, 회사매출성장을지원하기위해최고의서비스파트너가되는것입니다. **DUTIES & RESPONSIBILITIES:** + **Handover Training and Troubleshooting(** **교육** **및** **문제해결** **)** +  Perform extensive on-off line support after equipment installation. +  장비설치이후온-오프라인기술지원 +  To continuously ensure service level at highest standards and monitor customer satisfaction. +  최고수준의서비스를지속적으로제공하고고객만족도모니터링 +  Negotiate for critical service cases and handle the variety of technical issues and troubleshooting. +  중요한서비스사례를조율하고다양한기술및문제해결 +  HOT-line support - follow up for equipment customer. +  장비사용고객의만족스러운사용을위한후속조치 Hot-line 업무 + **Product and Function Knowledge(** **제품** **및** **기능지식** **)** +  Develops the skills and abilities to deliver performance needed to meet optimal customer satisfaction. +  최상의고객만족을위한기술과능력 +  Ensure ongoing currency of systems, procedure and technical skills via self-directed learning and proactive and effective involvement in training and development. +  자기주도적학습과훈련및개발에적극적이고효과적으로참여하여기술능력의지속적인발전 +  Support equipment demonstration and seminars to develop new sales. +  신규영업창출을위한장비시연및세미나지원 +  Create additional sales opportunities for new and strategic products by maintaining the best customer satisfaction. +  최상의고객만족을유지하여신제품및전략제품에대한추가영업기회창출 + **Other** +  Subject to adjust and/or expand the scope of role and responsibilities upon company decision and strategies. +  회사의결정및전략에따라역할및책임의범위를조정및확장할수있습니다. **KNOWLEDGE, SKILLS & EXPERIENCE:** + KNOWLEDGES, SKILLS & EXPERIENCE: +  BA in preferably study of dental laboratory science or dental hygienist +  2-3년제대학졸업이상(기공사또는치위생사선호) +  High interest in digital and computer +  디지털장비와컴퓨터에대한관심 +  Excellent skills in software program +  소프트웨어활용도상 +  High level of teamwork with sales and PM +  높은수준의팀워크능력 Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com (careers@dentsply.com) . Please be sure to include “Accommodation Request” in the subject.