Job Title Admissions Specialist II Agency Texas A&M University - Corpus Christi Department Office Of Enrollment Processing Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here (https://www.youtube.com/watch?v=EwQR4HbGJu0) ! PURPOSE This position is responsible for answering multi-line telephones, assisting students at the front desk, responding to all department emails, troubleshooting and researching questions that are received from outside parties, students, faculty, and staff. RESPONSIBILITIES Functional Area 1: Operations Percent Effort: 85% + Answer multi-line telephones, department email inquiries, troubleshoot, and research questions that are received from outside parties, students, faculty, and staff. Provide superior customer service for all callers/email inquiries. + Assist with scanning and profiling documents into imaging system (Laserfiche). Provide quality control for scanned documents. + Provide data entry support for recruitment, admission, and retention activities including but not limited to verifying/evaluating transcripts, processing admission documents (receipting, essays, letters of recommendation and application fees). + Maintain and answer all inquiries received through our Admissions email account for undergraduate students. Download transcripts received via clearinghouse and/or parchment. Functional Area 2: Support Percent Effort: 10% + Provide support for other recruitment, admission, advising, and retention activities sponsored by the Office of Recruitment and Admissions and/or the Division of Enrollment Management. Functional Area 3: Other Percent Effort: 5% + Perform other duties as assigned. QUALIFICATIONS + Associate’s degree. + Two (2) years related experience. + Additional education may be considered as substitution for the minimum experience requirement: + Bachelor's degree + Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook) and databases. + Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner with a variety of customers in person, telephone, or e-mail. + Attention to detail. Self-motivated and self-directed PREFERRED QUALIFICATIONS + Experience in Admissions. + Experience with Banner, Laserfiche and Argos. SALARY: $16.44 Hourly (Approx. $ 34,195.20 annually) BENEFITS (rules, policies, eligibility apply) From our generous benefits package (https://www.tamucc.edu/human-resources/benefits/index.php) and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance (https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf) + Medical + $0 - $30 per month for Employee Only coverage after university contribution ($920 value). + Up to 83% of premium covered by the university: + Employee and Spouse + Employee and Children + Employee and Family coverage + Dental & Vision + Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account On-campus wellness opportunities (https://www.tamucc.edu/human-resources/benefits/wellness-resources.php) Work Life Solutions: + Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: (https://www.tamucc.edu/human-resources/benefits/tuition/index.php) + Public Loan Forgiveness + Book scholarships + 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement (https://www.tamucc.edu/human-resources/benefits/retirement-programs.php) + Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) + Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: (https://www.tamucc.edu/human-resources/time-off/index.php) + 8+ hours of vacation paid time off every month. + 8 hours of sick leave time off every month. + 8 hours of paid time off for Birthday leave. + 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.