ESSENTIAL FUNCTIONS:

· Review medical documentation for all admissions, complete medication reconciliation, and obtain admission orders from physicians.

· Facilitate emergency transfers for patients presenting with emergency medical conditions outside of the facility’s capabilities.

· Review referrals from hospitals, facilities, and other community agencies for medical and behavioral acuity and respond within facility policy timeframes.

· Respond to inquiries about the facility and provide appropriate recommendations.

· Conduct assessments to determine the appropriate level of care within the facility.

· Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.

· Facilitate admissions process for incoming patients including assessment, consent, and inventory of patient belongings.

· Perform insurance benefit verifications and secure initial pre-authorization for treatment and admission.

· Monitor patient status throughout the admissions process in accordance with facility policy and/or physician orders.

· Utilize multiple web-based programs to track and review referrals.

· Communicate projected admissions to designated internal representatives promptly.

· Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.

· Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.

· Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.

· Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.

· Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.

· Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

· When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

· Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.

· Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.

· Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

OTHER FUNCTIONS:

Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· Minimum of Associate’s degree in nursing.

· Minimum one year of experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for the hiring facility.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· Clear and active nursing license in the state.

· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

· First aid may be required based on state or facility.