Key Responsibilities:

·       Welcome and assist new patients and individuals accompanying patients, ensuring a safe and friendly environment.

·       Perform various clerical duties such as managing paperwork, data entry, communicating with insurance companies, and handling phone calls.

·       Complete necessary paperwork for patient admission, explaining forms to patients, notifying clinical lead of arrivals, and escorting patients to the appropriate location.

·       Ensure efficient and accurate completion of admission process, distributing paperwork to notify staff of patient arrivals or transfers.

·       Receive and process patient information, schedule appointments, and maintain proper documentation.

·       Maintain a positive, empathetic, and professional attitude towards patients and their families.

·       Address and resolve patient complaints promptly, with a focus on patient safety.

·       Prioritize patient safety and provide excellent customer service.

·       Create a supportive and structured environment to ensure patient well-being.

·       Conduct safety checks and provide supervision as required.

·       Document clinical information accurately in medical records and registration systems.

·       Assist in maintaining a safe, clean, and comfortable environment for patients, families, and staff.

·       Regularly interact with patients, observe behaviors, and report significant observations to admissions staff.

·       Take and document vital signs, height, and weight of patients.

·       Engage patients in activities and interactions that support treatment goals.

·       Assist with contraband searches and inventory belongings when necessary.

·       Complete and maintain required documentation.

·       Assist with incident follow-up and paperwork within the facility.

·       Provide transportation for patients or coordinate with appropriate staff members.

·       Recognize and prioritize patient safety above all else.

Pay Range:

·       $18.00 - $23.00

We are looking for an individual who possesses excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you are dedicated to providing exceptional service, ensuring patient safety, and contributing to a positive patient experience, we encourage you to apply.

Qualifications:

·       Bachelor's degree is preferred, with a background in the social services field considered a plus.

·       One or more years of experience in healthcare is preferred, demonstrating familiarity with healthcare processes and procedures.

Licenses/Designations/Certifications:

·       CPR and de-escalation/restraint certification required (training available upon hire and offered by the facility).

·       First aid certification may be required based on state or facility requirements.