Job Description

What is the opportunity?

The Shareholder Services department is responsible for maintaining the records for investors of various Investment Companies that offer investments such as Mutual, Segregated and Pooled Funds.  Along with maintaining records, reporting is provided to unitholders, all in accordance with government policies, tax laws and national policies

What will you do?

Segregated and Mutual Funds Financial Transaction Processing

Segregated and Mutual Funds Non-Financial Transaction Processing

Ensure First Time Right Processing / Quality Control of processed transactions

Trade Settlements

Review of Processed Transactions Exception Reports

Resolution of Not-In-Good-Order Segregated and Mutual Fund transactions.

What do you need to succeed?

Must haves:

Fluent in French and English (both written and verbal)

Experience within Shareholder Services or similar multi-client mutual fund administration environment and dedication to accuracy/quality

Good working knowledge / experience in the financial services industry, specifically in Segregated Funds and Mutual fund administration

Sound knowledge of Segregated Funds and Mutual Funds taxation and compliance /regulation – including Registered Products

Demonstrated ability to work successfully in a fast-paced, high stress environment, client focused and a team player.

Strong verbal and written communication

Nice-to-have:

Proven track record in leading initiatives, managing cross-functional    relationships

Completion of IFIC Mutual Funds Operations Course

Unitrax Recordkeeping System knowledge FundSERV knowledge

Ability to multitask own work with support of team

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Opportunities to do challenging work.

Opportunities to take on progressively greater accountabilities. 

Access to a variety of job opportunities across business.

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-02

Application Deadline:

2026-02-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$46,000.00 - $70,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.