Job Title: Administrative Support Specialist

Job Description

We are seeking a detail-oriented and proactive Administrative Support Specialist to join our dynamic team in Lexington, KY. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting cross-functional teams to ensure smooth day-to-day operations.

Responsibilities

Serve as a primary administrative contact for client-related inquiries via phone and email, ensuring prompt and courteous responses.Support client onboarding processes by coordinating documentation, scheduling calls, and tracking deliverables.Maintain accurate records of client interactions, project timelines, and service requests.Coordinate with internal departments (operations, logistics, finance) to resolve client issues and fulfill service requests.Monitor and manage shared inboxes and ticketing systems to ensure client needs are addressed promptly.Track and report on key client metrics and administrative KPIs.Perform other duties as directed by team lead or supervisors.

Essential Skills

Strong administrative support skillsProficiency in data entryExperience with Microsoft Outlook and Microsoft OfficeExcellent customer service skills

Additional Skills & Qualifications

Entry level or 2+ years of relevant experienceComputer savvy with the ability to quickly learn new platforms and toolsComfortable using or learning AI-powered tools and systemsExcellent communication and interpersonal skills with a customer-first mindsetStrong organizational and time management skillsAbility to work in a fast-paced, deadline-driven environment

Work Environment

This position offers a hybrid schedule, working Monday through Friday from 9 AM to 6 PM, with rotational Saturdays every two months. Wednesdays and Fridays are remote workdays. Training is provided for two weeks, with the first week on-site and the second week hybrid. The office environment includes cubicles. The company is a tech-driven manufacturing marketplace that connects companies with manufacturers, using AI to match with the right supplier, quote prices, and manage production. Great benefits, opportunities for growth, and a supportive team culture with fun events are additional perks.

Job Type & Location

This is a Contract position based out of Lexington, Kentucky.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lexington,KY.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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