Customer Service & Service Coordination Specialist A great opportunity for candidates ready to grow their corporate career Are you looking to break into the corporate world and build a long‑term career with a team that values your growth, organization, and customer‑focused mindset? This role offers hands‑on experience with business operations, customer relationship management, and service coordination within a fast‑paced professional environment. What You’ll Do As the primary point of contact for customers, you’ll play a crucial part in keeping service operations running smoothly. Your responsibilities will include: + Serving as the go‑to contact for customers, coordinating field service activities and ensuring all service requests are executed seamlessly + Intaking, logging, and managing customer service inquiries with accuracy, efficiency, and professionalism + Preparing and delivering service estimates and job quotes in a timely, customer-friendly manner + Tracking and updating active work orders, keeping customers informed via portal updates, email, or phone communication + Utilizing Microsoft Dynamics CRM / ERP tools (Navision) to manage customer data, process requests, and support service workflows + Generating reports and maintaining documentation, while balancing multiple assignments and deadlines + Collaborating with internal teams to support scheduling, order processing, and project coordination This role offers great exposure to corporate systems, customer experience management, and administrative operations—ideal for someone looking to build foundational corporate skills. What You’ll Bring + 1+ years of administrative, clerical, or customer support experience + A customer‑service‑oriented mindset with strong communication skills + Experience with ERP or CRM systems (Navision is a plus, but not required) + Strong Microsoft Office skills + Ability to prioritize, stay organized, and handle multiple responsibilities + Experience with order processing, scheduling, or project support is helpful but not required Top Skills That Will Make You Stand Out + ERP & CRM system usage + Service administration + Customer support & communication + General office administration + Order processing & RMA familiarity + Scheduling/project coordination + Microsoft Office proficiency Why This Is a Great Opportunity + Perfect for candidates who want to step into the corporate world + Hands‑on exposure to industry‑standard ERP/CRM systems + Builds experience in operations, customer service, and service coordination + Opportunity to grow into roles like Service Coordinator, Project Coordinator, CSR Lead, or Operations Support + Stable, professional environment with room for advancement Job Type & Location This is a Contract position based out of Lake Forest, CA. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Lake Forest,CA. Application Deadline This position is anticipated to close on Feb 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.