Administrative Associate - Level IV - General Management
Cummins Inc.
**DESCRIPTION**
**Job Summary**
This position acts as an extension of senior management, ensuring seamless operations, positive customer experiences, and high-quality execution of administrative and coordination activities. The role provides comprehensive support including scheduling, communication management, documentation, data accuracy, and stakeholder coordination. The incumbent serves as a key representative of senior management, facilitating efficient information flow, maintaining confidentiality, and supporting organizational objectives through proactive planning and follow-through.
**Key Responsibilities** **Executive & Administrative Support**
+ Anticipates senior management needs and expertly manages calendars, schedules, priority conflicts, and meeting requirements.
+ Arranges and coordinates domestic and international travel, including travel requests, visa/passport facilitation, and preparation/submission of expense reports.
+ Screens and responds to incoming correspondence, inquiries, and phone calls; drafts memos, letters, presentations, and official communication as required.
**Operations, Planning & Coordination**
+ Creates and maintains execution plans for tasks, events, and activities to ensure alignment and milestone tracking.
+ Ensures accurate and timely maintenance of reports, dashboards, trackers, documentation, and audit-related records.
+ Executes administrative processes (PR/PO, travel requests, logistics coordination, etc.) with precision and adherence to standard procedures.
+ Reports required information on a regular cadence (e.g., monthly reports, leadership updates).
+ Monitors and approves standard expenditures in alignment with established budgets.
**Stakeholder Collaboration & Communication**
+ Collaborates assertively with multiple internal and external stakeholders to enable alignment and drive expected outcomes.
+ Facilitates smooth, timely communication between senior management, employees, leadership, customers, vendors, and external parties.
+ Acts as a formal resource and guide to colleagues with lesser experience.
**Customer & Team Engagement**
+ Manages employee/leader queries (calendar conflicts, meeting setups, information flow, etc.) with strong interpersonal skills.
+ Works collaboratively as an active team member to ensure overall team deliverables and outcomes are achieved.
**RESPONSIBILITIES**
**Qualifications**
+ High school diploma or completion of secondary education required.
+ Equivalent relevant experience may be considered in alignment with regulatory requirements.
**Core Competencies**
+ **Action Oriented:** Takes on challenges with urgency, enthusiasm, and energy.
+ **Communicates Effectively:** Adapts communication style to meet the unique needs of diverse audiences.
+ **Customer Focus:** Builds strong customer relationships and delivers customer-centric service.
+ **Ensures Accountability:** Holds self and others responsible for delivering commitments.
+ **Plans and Aligns:** Prioritizes and aligns activities with organizational goals.
+ **Data Analytics:** Interprets and communicates qualitative and quantitative data to support decision-making.
+ **Data Visualization:** Creates clear visual representations of data using dashboards, reports, and presentations.
+ **Values Differences:** Appreciates and leverages diverse perspectives and cultural backgrounds.
**QUALIFICATIONS**
**Experience**
+ Significant work experience in administrative, coordination, or executive support roles.
+ In-depth knowledge gained through specialized training or experience supporting senior leadership.
+ Strong stakeholder management, communication, planning, and documentation expertise.
**Knowledge, Skills & Capabilities**
**Technical & Functional Skills**
+ High ownership mindset with the ability to drive clarity, structure, alignment, and follow-through.
+ Strong planning skills with capability to manage execution plans, cadences, meeting agendas, MoMs, and follow-ups.
+ Excellent data accuracy and documentation discipline for audit-readiness.
+ Proficiency in MS Office and common business tools.
+ Experience managing PR/PO processes, travel workflows, and standard administrative systems.
**Job** General Management
**Organization** Cummins Inc.
**Role Category** On-site with Flexibility
**Job Type** Office
**ReqID** 2422961
**Relocation Package** No
**100% On-Site** No
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