Sentara Norfolk General Hospital Ambulatory Care Clinic is hiring an Administrative Associate.Shift/Hours: Full-time, Day Shift, working Monday through Friday.The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.EducationHigh School Grad or Equivalent Required.Associate or Bachelor's Degree Preferred.  ExperienceExcellent Customer Service PreferredOne year of experience in a medical environment preferred.Completion of a healthcare-related certificate program is preferred.Transferable skills, for example: one year or more in a call center, customer service application program, or clerical, preferred.BilingualKeywords: Administrative Associate, Clerical Support, Receptionist, Call Center