Sentara Therapy Center, Orthopedics & Sports Performance in Norfolk, VA, is hiring a Full-time, Day Shift Administrative Associate.

Hours/Shift: Full-time, Day Shift hours vary, ending at 5:30 p.m.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

High School Grad or Equivalent Required.

Bachelor's Degree Preferred

Experience

Computer Savvy with Microsoft Office Experience

Ability to Multitask in a Fast-Paced Environment

Customer Service Experience in a Medical Environment

One of the following skill levels is preferred:

One year of experience in a medical environment or;

Completion of a healthcare-related certificate program or;

Completion of higher level of education requirements or;

Transferable skills, example: one year or more in a call center, customer service application program, or clerical experience.

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center