Sentara Norfolk General Hospital is hiring a Full-time, Day Shift Administrative Associate.Shift/Hours:  FT 0.9, Day Shift, Monday through Friday, 8-hour Shifts from 7 a.m. to 3:30 p.m.The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.EducationHigh School Grad or Equivalent RequiredBachelor’s Degree Preferred  ExperienceMicrosoft Office Skills preferredComputer Savvy with experience with Microsoft OfficePrevious Experience working in a Fast-paced EnvironmentCustomer Service Experience in a Medical Environment preferredOne of the following skill levels is preferred:One year of experience in a medical environmentCompletion of healthcare related certificate programCompletion of higher level of education requirementsTransferable skills, for example: one year or more in a call center, customer service application program, or clerical background.Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center