Washington, District of Columbia, USA
11 hours ago
Administrative Assistant - Supervisor
REQ#: RQ211879Public Trust: MBI (T2) Requisition Type: Regular Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

Position Description:  

This hybrid position supervises a team of administrative assistants in addition to performing a variety of general administrative tasks in support of the day-to-day operations for federal staff in a government agency. The Supervisor works with federal staff to optimize and manage team performance and deliverables, performs quality control, and fosters a collaborative environment to empower and support administrative staff. 

Position Duties: 

Administrative Assistant duties: 

Prepares reports, correspondence, and financial documentation; manage scheduling, travel, and records. 

Serves as point of contact for internal and external stakeholders and assist with special projects. 

Processes invoices and purchase requisitions; compile data for program and financial reports. 

Drafts, edits, and distributes internal and external communications.  

Other duties as assigned.  

 

Supervisory duties: 

Act as mentor and provide training and technical assistance to Administrative Assistants as needed.  

Performance Management and Onboarding:   

Monitors and supports the progress of individual team members on an ongoing basis to ensure that the team is supported and meeting all expectations and timelines.    

Provides updates and new guidance to the team as needed per division requirements.  

Provides technical assistance to team members as needed.   

Provides training for new staff on all elements of the division’s programming and GDIT processes.     

Monitors program areas being supported by GDIT staff and provide suggestions on process improvement when applicable.   

Provides oversight of the quality of work and deliverables to the customer.   

Monitors staff performance, providing additional training and feedback as needed.   

Completes Performance Improvement Plans (PIPs) as necessary.   

Completes annual performance evaluations and monitors staff’s progress towards annual goals.   

Reviews monthly reports; approves and submits consolidated reports as needed.   

Reviews and approve timecards, leave requests, and expense reports as applicable.   

Supports PMO with recruitment efforts including conducting interviews. 

Develops and maintains training materials, job aids, and SOPs to support the team’s performance.  

Serves as primary point of contact for stakeholder questions, requests, and concerns related to administrative assistant team. 

 

Qualifications: 

Requires a BA/BS in a related discipline with at least 5 years of related experience and at least 1 year of demonstrated leadership/supervisory experience.  

Experience with drafting, maintaining and implementing Standard Operating Procedures (SOPs).  

Demonstrated experience to include experience preparing reports, correspondence, and financial documentation to include managing scheduling, travel, and records.  

Strong organization skills and attention to detail. 

Excellent verbal and written communication skills.  

Experience coordinating with various internal and external stakeholders.  

Experience with or ability to process invoices and purchase requisitions.  

Experience working with immigrants, refugees, and/or underserved populations is preferred.  

Bilingual (Spanish/English) language skills preferred.  

 

Additional Requirements 

 

This position requires an existing Public Trust or the ability to obtain one.   

This role and associated duties will be performed on site at a government facility located in Washington, DC.  



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