Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The Administrative Assistant, a key member of the Group Benefits Underwriting team, is responsible for managing the underwriting mailbox, including monitoring incoming messages, distributing work, and retrieving all enrollment forms and related documentation. This role also involves converting enrollment emails and attachments into PDFs for processing and performing all indexing activities required to support the Underwriting team.

The duties will include:

Monitor the underwriting mailbox and ensure incoming enrollment forms are converted and sent to an indexing queueDistribute emails from the underwriting mailbox to appropriate team members/departmentsConvert enrollment form emails and attachments into a single PDF and upload to the indexing queueMonitor the indexing queue and index all documents based on written proceduresBuild and maintain relationships with internal partners to improve department performance

 

The ideal candidate will have at minimum the following skills and experience:

High school diploma or general education degree (GED)Demonstrates strong ability to work independently and to adjust schedule to meet service standardsProven ability to remain focused in fast paced environmentProven ability to multi-taskProficient use of computer systemsMust possess effective verbal and written communication skillsProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Previous experience in the insurance industry

 

This role is open to on-site, hybrid, or fully remote work.

This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. 

Job Description Summary

Are you a problem solver and detailed oriented? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to solve challenges, we want to hear from you!

As an Administrative Assistant, you'll provide a broad range of administrative support functions, under direct supervision. You will compose internal correspondence, maintain and update office records, gather information for reports and presentations and coordinate calendars for leader(s) and/or team.

Job Description

Key Responsibilities: 

Focuses on the daily calendar planning. Usually does not manage leader's personal calendar. 

Coordinates and provides options for travel plans for leader(s) and team.

Screens communications for action items and due dates, bringing key items to the leader's attention. Initiates necessary actions, e.g., follow-ups, prioritizations, action required, etc. 

Provides assistance with office procedures or processes that help the team be more productive and efficient. 

Monitors expenses, processes expense reports in a timely manner and monitors expense reports submitted by staff for accurate reporting. 

Performs quality check of invoices/accounts payable. Inputs travel expense and other expenses for payment; reviews and passes to office budget coordinator.

Helps other administrative assistants as needed. May provide general office training to new associates.

Stays current on Nationwide procedure changes, Human Resources policy changes, business environment, etc. that impact department-level plans.

Participates in special projects as assigned.

May perform other responsibilities as assigned.

Reporting Relationships: Typically reports to a Manager or Director. This is an individual contributor role. 

Typical Skills and Experiences: 

Education: High school, vocational or technical school studies. 

License/Certification/Designation: Administrative professional certification(s) such as Certified Administrative Professional (CAP) or Certified World Class Assistant (CWCA) are a plus. 

Experience: Typically, two or more years of related administrative experience preferred.

Knowledge, Abilities and Skills: Knowledge of office practices and procedures. Strong organizational skills for work management. Good communication skills to effectively interact with others. Ability to proofread own work for format and accuracy. Intermediate mathematical skills. Ability to build effective business relationships.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values. 

Job Conditions: 

Overtime Eligibility: Eligible (Non Exempt)

Working Conditions: Normal office environment. Non-standard, extended or overtime as needed, based on workflow needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Administrative Assistant : $46,345.00-$67,100.00

The expected starting salary range for Administrative Assistant : $46,345.00 - $54,200.00