Job Title: Administrative AssistantBe the First Friendly Face—And the Heart of Our Office

Are you an organized, people‑focused professional who thrives in a fast‑paced environment? Do you take pride in being the calm, capable presence that keeps everything running smoothly? If so, we’d love to meet you.

We’re looking for an experienced Administrative Assistant with 2–3 years of customer service experience to join our mission‑driven, non‑profit organization. This is a hands‑on, front‑line role where your communication skills, attention to detail, and professionalism will make a meaningful impact every day.

What You’ll Do

As an Administrative Assistant, you’ll be the central hub of our office—supporting clients, staff, and operations with efficiency and care.

Welcome and check in clients, ensuring a positive and professional first impressionVerify insurance information accurately and manage intake workflowsSchedule appointments and manage calendars with precisionHandle incoming calls, emails, and in‑person inquiries with confidence and empathyMaintain accurate data entry and documentationSafeguard confidential information in compliance with HIPAA regulationsSupport general office operations, including keeping the reception area clean, safe, and organizedAdapt quickly to changing priorities while maintaining accuracy and professionalismTravel between office locations as neededWhat Makes You a Great Fit

You’re someone who can juggle multiple tasks without dropping the ball—and you genuinely enjoy helping people.

Essential SkillsProficiency in Microsoft Outlook, Word, and ExcelStrong verbal communication skills and polished phone etiquetteAbility to multitask under pressure while staying detail‑orientedProven customer service experience in a fast‑paced settingClear, professional communication—by phone, email, and in personBilingual in English and SpanishAdditional QualificationsExperience handling confidential information and HIPAA complianceFamiliarity with medical records or EHR systemsStrong judgment, reliability, and follow‑throughAccurate typing and strong written communication skillsHighly organized with the ability to prioritize competing demandsWork Environment & Schedule

This role is based onsite in a dynamic, high‑energy environment. You may be checking in clients, verifying insurance, and scheduling appointments—all while managing incoming calls. Resilience, professionalism, and a people‑first mindset are key, especially when working with individuals who may be stressed or frustrated.

Schedule: Monday–Friday, with shifts between 8:00 AM and 9:00 PMInterviews: Available on Mondays or WednesdaysLocation: Onsite, with flexibility to travel between locationsWhy You’ll Love Working Here

This is more than just an administrative role—it’s an opportunity to make a real difference. You’ll be part of a non‑profit organization dedicated to helping people, where your work directly supports individuals and families in need. If you’re looking for a rewarding position where your skills truly matter, this could be the perfect fit.

Job Type & Location

This is a Contract to Hire position based out of Hartford, CT.

Pay and Benefits

The pay range for this position is $17.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hartford,CT.

Application Deadline

This position is anticipated to close on Feb 20, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.