**Job Summary** The role is part of the Executive Assistance and Travel Management team at Manulife Business Processing Services (MBPS). The Administrative Assistant (AA) is responsible for providing high-level administrative support to multiple leaders within the Global Communications Team. This role is instrumental in maintaining smooth and efficient operations by managing complex calendars, coordinating travel logistics, and processing expenses with accuracy and timeliness. The Administrative Assistant is expected to support several executives simultaneously and act as a dependable back-up to other Administrative Assistants, fostering a collaborative and agile team environment. Success in this role requires a high degree of confidentiality, professionalism, and exceptional organizational skills. The ideal candidate is proactive, detail-oriented and thrives in a fast-paced environment. **Role and Responsibilities** The Administrative Assistant is accountable for the effective management of priorities through high-quality administration and consistent follow-through on deliverables. **Responsibilities include:** + **Calendar Management** : Manage multiple executive calendars, schedule meetings across different time zones, resolve conflicts, and ensure optimal time utilization. + **Travel Coordination** : Arrange end-to-end travel logistics including flights, visa, accommodations, ground transportation, and itineraries, ensuring alignment with company policies and executive preferences. Experience with Concur or similar systems is preferred. + **Expense Management** : Prepare, submit, and track expense reports in a timely and accurate manner, ensuring compliance with corporate guidelines. + **Back-up Support** : Provide coverage for other Administrative Assistants during absences or peak periods to ensure continuity of service and team collaboration. **Qualifications** + Minimum 4 years of relevant experience in an Executive or Administrative Assistant role supporting multiple senior leaders simultaneously + Strong oral and written communication skills, with the ability to interact professionally with multiple senior executives + Excellent organizational and time management skills, including planning, coordination, priority setting, and task follow-through + Demonstrated ability to manage complex and sensitive work situations with sound judgment, discretion, and empathy + Highly collaborative and results-oriented, with a strong sense of accountability + Advanced proficiency in Microsoft Outlook and the MS Office Suite (PowerPoint, Excel, Word, OneNote) + Proficiency in Concur and global travel management tools + Strong interpersonal skills and ability to work effectively across cultures + Excellent English communication skills, both written and verbal **When you join our team** + We’ll empower you to learn and grow the career you want + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words + As part of our global team, we’ll support you in shaping the future you want to see **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido