Our client, a leader in the regulated industry, is seeking an Administrative Assistant to join their team. As an Administrative Assistant, you will be part of the customer service department supporting various internal and external teams. The ideal candidate will have strong communication skills, self-motivation, and proficiency in Microsoft Excel, which will align successfully in the organization. **Job Title:** Administrative Assistant **Location:** Sparks Glencoe, MD **Pay Range:** $33.98 per hour **Shift:** 1st Shift, M-F, 8 hours/day **What's the Job?** + Perform administrative data collection and entry. + Engage with internal and external customers through various communication methods including phone calls, emails, and physical mailings. + Document and triage complex customer inquiries to ensure efficient resolution. + Maintain detailed records of customer interactions and follow up as necessary. + Ensure compliance with all company policies and procedures while routing calls to appropriate departments for assistance. **What's Needed?** + High school diploma required; associate degree preferred. + Strong proficiency in Microsoft Office, especially Excel and Outlook. + Experience in customer service or complaint intake. + Self-motivated with the ability to work independently. + Familiarity with regulated industry standards is a plus. **What's in it for me?** + Opportunity to work in a dynamic and supportive environment. + Gain valuable experience in customer service and administrative tasks. + Develop your skills in a regulated industry setting. + Collaborate with a diverse team of professionals. + Engage in a role that offers growth and learning opportunities. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.