You will be joining a high performing team with excellent growth opportunities Work for a Global Company with flex working and great benefits! Flexible working available! Broker Support – Insurance The Aon Client Services team (ACS) is a business-critical operating unit within Aon Australia, providing best in class insurance broking service support to our Client Managers and clients. We are seeking a proactive and customer-focused Service Specialist to join our Global and Corporate client support team. In this role, you will primarily work on a portfolio of clients in the construction industry, ensuring seamless support to both internal and external stakeholders and adhere to the highest standards of service delivery. Aon is looking for a candidate preferably with interest in the construction industry. The ideal candidate will be passionate about developing their insurance career and committed to delivering excellence in client service. We value individuals who are proactive, customer-focused, and eager to contribute to a high-performing team. You will learn how insurance products and policies work through a combination of on-the-job training, coaching and formal learning modules. Ongoing support and mentoring will be provided to ensure your success and a pathway for career progression. This is a hybrid role with the flexibility to work from home and from our Aon office.   Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Your day will be busy with a focus on client servicing which will be the key to your success!  Responsibilities:    Provide administration and client service support to internal Client Managers and Client Executives (our frontline insurance advisers), helping them meet clients’ insurance and risk needs. Engage directly with clients via phone, email and face-to-face meetings to answer questions, collect information, and keep them informed about their insurance arrangements. Support the full insurance policy lifecycle, including: Gathering information and pricing/terms from insurers Preparing and updating client documentation and reports Preparing and issuing Certificates of Currency and other policy documents Policy premium and tax calculations and invoicing Maintain accurate client records by updating details, policy information and correspondence in our systems. Build and maintain strong working relationships with internal and external stakeholders to deliver a co-ordinated service to clients. Enhance the client experience by providing friendly, accurate and timely service in every interaction.   How this opportunity is different  As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself. We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.  Be you, be unique with us. Skills and experience that will lead to success You don’t need prior insurance experience to succeed in this role. We’re looking for someone who is: Early in their career and keen to learn about the insurance industry. Detail oriented and comfortable working with documents, numbers, and systems. A clear and friendly communicator, both in writing and over the phone. Organised, reliable, and able to manage multiple tasks and deadlines. A team player who enjoys helping colleagues and clients.   How we support our colleagues  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working!   Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.   We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com #LI-Hybrid #LI-TH1 2025-86743