A Day in the Life:

The primary objective of the Quality Control Asset Administrator is to research and process all theft packages to maintain accuracy in filing, distributing, and recovery processes. Complete additional research on vehicle history using research skills and provide a recommendation on final disposition of theft submissions for missing/stolen vehicles. Ensure all rental agreements are properly closed accurately/timely. 

The starting salary for this role is $55,000.  

 

What You’ll Do: 

Research and analyze all Hertz systems to confirm all processes are being followed as it relates to theft packages. Ensure proper documentation is obtained and processed accordingly.   Confirm all approvals are received prior to submitting a theft package.  Maintain proper documentation on any theft packages and confirm stolen status with local police authorities.  Routinely supports various internal/external stakeholders.  Retrieve and work Emergency Roadside Service cases which involve claims of stolen or missing vehicles.  Contact previous renters for verification of return information. Process possible stolen vehicles with the appropriate hold code until stolen status is confirmed.  Responsible for researching and processing impound notices in a timely manner and ensuring proper follow up with Fleet Pool managers.  Maintain Impound/Repo email boxes and ensuring a timely response. Generate, review, and analyze various reports. 

 

 

What We’re Looking For:

College degree in a business-related field or experience in a back-office functionality for 2+ years preferred.   Experience in vehicle recovery and collection process. Excellent organization, time management, investigation, and analytical skills. Ability to work independently as well as part of a team. Team oriented, flexible, and focused on completing projects in a timely manner. Excellent organization, time management, and prioritization skills. Strong verbal and written communication skills. 

 

What You’ll Get:

Up to 40% off the base rate of any standard Hertz Rental    Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts –Theme Park Tickets, Gym Discounts & more