AWS Security is looking for a Systems Engineering Manager to lead a team of Systems Engineers who manage the operation of our physical access control system (PACS)! The manager is expected to have an understanding of operating large-scale global Windows deployments, with a general understanding of Native AWS fundamentals. The team works at a high pace and this manager will need to be capable of managing multiple projects across multiple customers and allocating the right resources to the customer needs. This manager leads a team of high performing systems engineers participating in a 24x7 on-call rotation with predominately day-shift engineering.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.

Key job responsibilities
• Implementing and/or improving internal processes, dashboards, and operations to achieve or exceed Internal Service Level Agreements (SLAs)
• Providing exceptional leadership and management for a staff of local and remote AWS employees,
• Demonstrating ability to complete root cause identification and correction of errors without pointing fingers,
• Developing professionals with a breadth and depth of experience, skillset, and career aspirations,
• Being a great people manager. Having the ability to hire, develop, motivate and mentor a group of world-class engineers is the most important part of this role.
• Retaining top talent, excelling in day-to-day people and performance management, and have the ability to recruit new engineers.
• Distilling work into granular units are able to translate requirements into an actionable roadmap.
• Delivering the right things at the right time with competing priorities at times.

About the team
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.