Description Are you experienced in managing Windows and Linux environments with a passion for building and maintaining highly-available systems and services at massive scale? The Controls Fleet team is responsible for building and supporting some of Amazon's most important infrastructure services. As part of Amazon Web Services (AWS), we support the infrastructure that runs the world's premier e-commerce and cloud computing environments. We are seeking a passionate and motivated engineer to participate on a team of Windows and Linux Systems Engineers. The ideal candidate would be innovative, analytical and have great problem solving skills. You must be very comfortable and confident working on multiple platforms to solve complex problems at scale. You must have very strong knowledge of operating systems and network fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (PowerShell, Python, Ruby). You should have a bias toward automation and a track record of creating automated solutions. You have experience operating distributed systems- diagnosing and resolving complex problems. You pay attention to detail and solve problems at their root. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies. Minimal Travel Required. You are expected to be onsite at a minimum five days a week At Amazon, it is expected that your technical knowledge demonstrates both depth and breadth. Leveraging the strengths of individual team members as peers and delegating tasks appropriately within the group for long term projects will all be critical tasks for this role. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities - Technical Infrastructure: Deploy, manage, and support large-scale Windows and Linux environments, including virtualization platforms and networking components - Automation & Development: Create and maintain automation solutions using PowerShell, Python, or Bash, focusing on scalable deployment processes and infrastructure management - System Design: Architect and implement secure, scalable solutions while considering system interdependencies and limitations - Problem Solving: Analyze complex technical issues and develop effective solutions through root cause analysis - Documentation & Training: Create and maintain technical documentation, develop training materials, and support team knowledge sharing - Collaboration: Work effectively with partner teams, provide technical consultation, and support cross-functional projects - Security & Compliance: Identify security risks, develop mitigation plans, and participate in compliance efforts - Operational Support: Available for 24/7 on-call rotation and up to 20% travel About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications - Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner) - 2+ years for Windows systems engineering with emphasis on scripting/coding - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above Preferred Qualifications - IT infrastructure and networking expertise - Proficiency in automation and scripting (PowerShell, Python, or Bash) - 2+ years for Linux systems engineering with emphasis on scripting/coding - Experience in data center or mission-critical environments - Strong documentation and communication skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $152,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.