Remote Job Title: Data Operations Associate Duration- 12 month Pay range- $24/hr- $26/hr Responsibilities: The Data Governance & Stewardship (DG&S) Analyst Role is responsible for supporting a client's customer data management processes and tasks. This role is responsible for assessing and improving the quality of a pharmaceutical client's customer data (Physicians, Organizations, etc.). Resource will need to be able to review client's customer profile data to make required changes based on clearly defined business rules. Using a combination of IQVIA data and tools, a DG&S Analyst work with client's data within their systems (MDM, CRM, etc.) and/or spreadsheets to review and verify data. The DG&S Analyst works closely with the client on both Data Stewardship and Data Governance engagements. Tasks include but are not limited to the development and documentation of business process related to data management. The DG&S Analyst is responsible for providing on-going feedback to both IQVIA management and client peers of data issues and areas that require special attention or escalation. The DG&S Analyst will also be responsible for the collection and possibly the reporting out to the client on a predefined schedule all metrics and SLA performance. Skills and Experience Requirements: • Undergraduate degree (or actively pursuing). • Experience in Life Sciences Pharmaceutical customer profile data HCP - Healthcare Professional and HCO - Healthcare Organizational data is a very big plus. • Experience with IQVIA data and/or medical information (desired). • Fundamental understanding of relational databases, MDM, CRM technologies (desired). • Detail oriented, good data entry, research, and analytical skills. • Strong customer service skills with excellent verbal and written communications. • Eagerness to learn, follow directions, and work independently. • Proficiency in Microsoft Office including Excel, Word, and PowerPoint. • Excel functions (e.g., vlookups, concatenate, duplication) and SQL experience (desired but not necessary). ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.