Description Accounts Receivable / Credit & Collections Specialist Overview This position is ideal for someone who thrives in a fast‑moving, solutions‑focused environment and enjoys managing multiple priorities with accuracy and professionalism. The Specialist will play a key role in driving efficient invoicing, maintaining healthy customer account balances, and ensuring timely collection of outstanding receivables. Success in this role requires strong analytical skills, exceptional attention to detail, and confidence navigating financial systems. Key Responsibilities Accounts Receivable & Cash Application + Process incoming payments daily using ERP system tools, banking portals, and shared departmental mailboxes. + Verify the accuracy of auto‑applied payments and quickly clear open items or discrepancies. + Maintain daily accuracy of GL accounts related to cash posting; document unapplied payments and short‑paid items. Portfolio & Collections Management + Monitor an assigned customer portfolio daily, ensuring timely follow‑up on outstanding balances, short pays, credit balances, and past‑due items. + Communicate professionally with customers to understand the reason for delinquencies and educate them on proper procedures for claims or adjustments. + Collaborate with internal teams—including sales and leadership—to determine escalation steps for overdue accounts. + Access customer portals for invoice research, documentation requests, and dispute resolution. Documentation & Reporting + Maintain clear and concise account notes, using spreadsheets and ERP data to support customer communication and reconciliation activities. + Retrieve supporting documents such as PODs, bills of lading, or invoice copies as needed. + Contribute to AR reporting, order‑hold reviews, and additional tasks supporting the department’s financial accuracy and performance. Credit Review & Order Release + Review orders on hold throughout the day and evaluate payment history, DSO trends, and credit considerations. + Obtain necessary approvals following company policies and authority guidelines before releasing orders. Team Collaboration + Provide backup support for teammates, including coverage for larger or high‑profile accounts. + Assist with other AR‑related duties to ensure smooth operations across the department. Requirements Qualifications Required + At least 5 years of Accounts Receivable experience, ideally within SAP environment. + Strong analytical capabilities and a commitment to accuracy and organization. + Proficiency working in financial systems with an ability to shift between tasks seamlessly. + Excellent communication skills, both written and verbal. + A proactive, self‑directed work style and comfort in environments where priorities can change quickly. + Must be legally authorized to work in the United States without current or future sponsorship. Preferred + Experience working in a high‑volume AR or credit & collections environment. + Prior exposure to order‑to‑cash processes, customer portals, or dispute workflows. About the Company You’ll be joining a well‑established organization that serves a diverse set of commercial and institutional markets. The company prides itself on delivering reliable, high‑quality solutions to its customers and fostering a collaborative, team‑oriented workplace. Employees enjoy a supportive environment that values continuous improvement, strong customer relationships, and operational excellence. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .