Job Title: Collections Associate

Job Description

We are seeking a diligent and proactive Collections Associate to join our team. This role is pivotal in ensuring the smooth and efficient handling of accounts receivable and collections tasks, providing exceptional customer service and contributing to the growth and success of the organization.

ResponsibilitiesPromptly address customer inquiries, both verbal and written.Evaluate and resolve billing complaints effectively.Conduct daily investigations into payment discrepancies, including underpayments, credits, and claims.Process credits or replacements based on document analysis, adhering to established credit limits.Perform thorough research on claims.Manage and oversee designated accounts within your portfolio.Undertake additional tasks and responsibilities as needed.Essential Skills1+ years of accounts receivable or collections experience.Intermediate Excel skills, including pivot tables.Experience with vendor invoice interactions.Strong customer service orientation.Effective problem-solving skills.Additional Skills & QualificationsEducation: DiplomaExperience in debt collection and journal entry.Familiarity with billing collections.Work Environment

Join a team of around 25-30 individuals within the Accounts Receivable department. Benefit from a supportive manager with extensive experience and a commitment to team success. Enjoy a flexible work environment with four remote working days, requiring in-office presence on Tuesdays and during initial training weeks. The team is based in Menomonee Falls, with access to the accounting and finance departments. Utilize systems such as Microsoft Dynamics AX (transitioning to Oracle) and Get Paid for efficient workflow management.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Menomonee Falls,WI.

Application Deadline

This position is anticipated to close on May 16, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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