Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.   As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do:

Accounts Receivable Agent

Dellshire Resort | Opening Spring 2026
Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.

The Accounts Receivable Agent is responsible for maintaining accurate and timely processing of all billing and collections for Dellshire Resort. This position ensures that all invoices are properly prepared, verified, and distributed while maintaining strong relationships with guests, clients, and internal departments. The Accounts Receivable Agent plays a key role in safeguarding the resort’s financial integrity through accuracy, follow-up, and exceptional attention to detail.

Why You’ll Love Dellshire

Be part of a resort that blends luxury and adventure into a storybook setting.Work with a team that values creativity, collaboration, and connection.Experience professional growth in a dynamic, pre-opening environment with room to make your mark.Competitive payComprehensive health, dental, and vision coveragePaid time off and holidays401(k) with employer matchAssociate recognition programsExclusive discounts and family perksFree employee meal daily

What You’ll Do

Prepare and issue invoices for group accounts, events, and direct billing clients in accordance with resort policies.Review and verify billing information for accuracy, including rates, taxes, and supporting documentation.Post payments to the correct accounts and reconcile discrepancies.Monitor aging reports and follow up on outstanding balances to ensure timely collections.Communicate professionally with guests, clients, and internal departments regarding billing inquiries or adjustments.Coordinate with Sales, Events, and Front Office teams to ensure accurate billing of group and banquet accounts.Maintain organized and secure records of invoices, payment confirmations, and correspondence.Assist with month-end closing processes, revenue reconciliations, and financial reporting as directed by the Director of Finance.Ensure compliance with financial policies, internal controls, and accounting standards.Support the Finance Department with administrative tasks and special projects as needed.

What are we looking for?

Who You Are

Associate’s degree in accounting, Finance, or related field preferred.Previous experience in accounts receivable, billing, or hospitality accounting required.Strong understanding of accounting principles and internal control procedures.Experience with PMS and POS systems (e.g., Opera, Micros, or similar) and accounting software.Proficiency in Microsoft Excel, Outlook, and Word.Strong communication, customer service, and problem-solving skills.High attention to detail, accuracy, and organizational ability.

Join us in creating something extraordinary.
Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every number tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

$21.00

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$21.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.