Major Responsibilities:
Independently manage and prioritize daily work to facilitate processing of invoices to suppliers to procure supplies, services, and capital equipment. Review and resolve discrepancies related to invoices to ensure completeness, accuracy, and compliance with Accounts Payable policies, contract agreements, and in alignment with strategic sourcing initiatives.
Advances Accounts Payable initiatives assisting with team development, training, onboarding, and implementation of all existing and new technology. Works closely with Accounts Payable Associates and management to identify process improvements opportunities.
Responds to, and coordinates with departments related to critical suppliers to ensure invoices are paid efficiently and timely to ensure orders are not interrupted and invoices are paid according to terms.
Proactively utilize accounts payable platforms such as ERP, GHX, Remitra, and supplier websites to review and audit invoices and resolve discrepancies and potential credit holds impacting patient care and communicate appropriately with departments and suppliers.
Collaborates with Supply Chain and internal customers to investigate/identify procure-to-pay discrepancies to mitigate supply disruption and payment delays.
Researches, analyzes and resolves internal and external (supplier) customer inquiries. Performs supplier statement review and analysis and serves as the main point of contact for supplier related questions and issues.
Serves as a liaison between Procurement, Supply Chain Operations, Accounts Payable, Master Data Integrity, internal customers, and suppliers to resolve invoice match exceptions.
Performs payment analysis and resolves payment discrepancies by partnering with departments, teammates and suppliers as needed.
Utilize and manage supplier and department inquiry tickets within online ticketing system.
Responsible to analyze supplier electronic data files and format to appropriate ERP system layout to upload and process for payment and/or monthly accruals.
Evaluates customer needs and makes independent decisions to resolve customer concerns; acts as a liaison between internal customers and suppliers. Ability to work independently, analyze concerns, and solve problems in a straightforward manner, providing possible solutions using good judgement and subject matter expertise.
Understands and contributes to department KPI’s by continuing to develop and expand on capabilities, experience, and knowledge in related Accounts Payable job functions. Accountable for own contributions and task completion.
Exhibits and demonstrates the knowledge and ability to answer and direct all customer inquiries, Procure to Pay requirements, and ERP related questions with the added ability to provide training as needed. Responsible for performing a wide variety of job assignments related to job discipline.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
Bachelor’s degree preferred, or 3 years of direct relevant work experience in healthcare accounts payable will be considered in lieu of a degree.
Experience Required:
3-year minimum experience in related field. May be waived based on candidate qualifications or educational focus. 3 years minimum required experience working in Accounts Payable, contracting, procurement, or supply chain in a healthcare setting. Non-healthcare industry experience will be considered in lieu of direct healthcare experience.
Knowledge, Skills & Abilities Required:
Ability to work in a team environment and collaborate with a variety of professionals.
Solid problem-solving ability, must be able to think critically and make independent decisions.
Proficient knowledge of purchasing software and enterprise resource planning (ERP) systems.
Proficient use of MS Office (Word, Excel and Outlook.
Exceptional communication skills both oral and written, with ability to effectively speak with all levels of staff.
Knowledge of Accounts Payable and Procurement processes and procedures, ideally in a healthcare setting.
Analytical mindset with the ability to gather and interpret data to drive informed decision-making.
Ability to manage a high level of stress and maintain composure, prioritize workloads, multi-task, and deliver superior customer service.
Physical Requirements and Working Conditions:
This position requires minimal travel, therefore, will be exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to a normal office environment.
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.