Overview

 

Live. Work. Explore. as a part of our Accounting team in Yellowstone National Park!

 

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As the Accounting Clerk- Customer Service, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly.

 

Job Summary:

These Accounting Clerk positions support the accounting functions for the operation in Yellowstone National Park as a whole. Please see below for more detail regarding each position.

 

The Details:
Position Type: Seasonal
Season Dates:  Mid April to Mid Nov
Pay: $18.00/hourly
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

 

Why Yellowstone National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

 

Life in Yellowstone:

Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low costAll meals provided at low cost including breakfast, lunch, and dinnerNo Wyoming state taxes deducted from your paycheckA fast-paced, exciting work environment with plenty of upward mobility and growth opportunitiesMeet people of all ages from all over the country and world!

Benefits:

 

Employee Assistance ProgramWellness ProgramLearning and Development Program

Perks:

Free Yellowstone & Grand Teton National Park passEmployee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)Access to discounted services at Yellowstone Medical Clinics operated by STGi.Employee discounts at local gateway communitiesRetail, Lodging and Travel Discounts$350 Referral Bonus ProgramThe adventure of a lifetime!
Responsibilities

Respond promptly and accurately to daily correspondence and customer inquiries, ensuring a high level of guest service and satisfactionHandle telephone inquiries and resolve guest issues efficiently, including investigating credit card charge-backs and retrieval requests as neededWork closely with Reservations, Lodging, and other departments to facilitate seamless operations and maintain effective communicationMaintain meticulous records, including organizing customer credit card receipts, while adhering to safety, environmental, and ergonomic policiesAttend required training courses, maintain a professional demeanor, and handle sensitive information confidentially while being flexible in scheduling
Qualifications

Accuracy, speed, and attention to detailStrong communication and people skillsStrong analytical skillsMotivational, organizational, and time management skillsKnowledge of general office proceduresExperience with Microsoft Excel and Word

 

Physical Requirements include:

Sitting at a desk for extended periods of timeWalking, standing and bending are required when documentation is to be put into or retrieved from filing cabinetsLifting and transporting up to 25 pounds is required for record storage

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.