Job Description
What is the opportunity?
You'll be responsible for processing routine data entry and online input of transactions using a basic understanding of our products and processes. Your work will include balancing transactions and deposits from clients and branches, with a focus on throughput (how much you process), accuracy, and production. All of this work supports RBC's Code of Conduct, Values, and Guiding Principles while protecting customer privacy.
This is a great entry-level position to start your banking career and develop real operational skills.
What will you do?
Learn and apply basic knowledge of RBC's products and processes
Follow standard procedural guidelines to keep work organized and consistent
Process work volumes and maintain consistent service within established benchmarks—contributing to our business SLA/KPI (service level agreements and performance targets)
Work with your team to learn new cross-functional skills and grow in the role
What do you need to succeed?
Must have:
Strong numeric keypad skills and computer knowledge
Attention to detail—accuracy matters, even when working fast
Ability to lift and carry 25 lbs
Comfort working toward daily targets and performance benchmarks
Ability to work well under pressure and stay focused in a fast-paced environment
Nice to have:
Retail or customer service experience (you're used to fast-paced, high-demand environments)
Experience handling cash
Working Conditions
Standing or sitting 90% of the time
6-week full-time training period. Following training, hours can build toward full-time (37.5/week) based on operational needs
Must be available to work a variety of shifts between 6am and 8pm, Monday to Friday, as our Centre operates during these hours
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Access to a variety of job opportunities across business and geographies
Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time ManagementAdditional Job Details
Address:
190 E 4 AVE:VANCOUVERCity:
VancouverCountry:
CanadaWork hours/week:
0Employment Type:
Part timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
CasualPay Type:
SalariedPosted Date:
2026-02-09Application Deadline:
2026-03-09Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.