Account Ops Manager - Deployment Team Lead Job ID 257714 Posted 27-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Facilities Management Location(s) Moncks Corner - South Carolina - United States of America About the Role: As a CBRE Account Operations Manager- Automation Deployment Team Lead, you will direct and oversee the **project management and CAD staff** . This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. The Cloud Supply Chain and Operations team is committed to the successful implementation of autonomous and semi-autonomous vehicles throughout multiple datacenters. CBRE is seeking full-time, permanent, **Automation Deployment Team Lead** with experiencecoordinating the deployment of robotics-centric automation solutions. The Automation Deployment Team Lead will report to the Client-approved location: ● Moncks Corner, SC The Automation Deployment Team Lead requirements relate to construction, safety and operational best practices while coordinating the deployment of automation solutions at the Client's data centers. The individual will collaborate with project engineers, project managers, CAD/BIM Operators, technical writers, suppliers, installers and sustainment. Ideal candidates must be comfortable communicating regularly via video conference, email and internal ticketing systems. What You’ll Do: ● Hires, develops, & leads a Deployment Automation Team to align appropriate support of CAD, Tech Writing and Deployment needs ● _Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees._ ● Develops, tracks & maintains complex global deployment schedules of multiple automation systems designs ● _Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed._ ● _Promote organizational capabilities and identify sale opportunities to potential clients._ ● _Monitor the effectiveness of deployment efforts, ensuring work is completed under account KPIs._ Oversees the preparation of monthly & quarterly business reports (QBR) to report metrics for Deployment to Client Leadership and _rectifies any issues, concerns, etc. with the client._ ● _Track vendor performance on outsourced provider service contracts and ongoing administration._ ● _Manage account programs aimed to ensure safety and compliance with national, state, and local codes and regulations._ ● _Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes._ Drives business process management & improvement using methodologies such as Kaizen, Gilbert Model & Job Modeling ● _Assist with the development of operational service delivery solutions to include documented playbooks, account operations plan, etc._ ● _Manage ongoing evaluation of utility consumption rate structures and suggest cost reduction programs._ ● _Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement._ ● _Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives._ ● Use predictive analytics for long-term planning & execution of robotic deployments within an active data center ● Guide cross-functional teams of technicians, engineers, CAD drafters, technical writers, project managers ● Manage cross-functional dependencies, risks, & changes by optimizing scope, schedule, & resources accordingly while also supporting team health ● Acquire clear understanding of product requirements by reviewing, understanding and interpreting technical specifications, blueprints and engineering illustrations, mockups, and prototypes ● Clearly communicate client vision and priorities & status while monitoring the progress of the program relative to established objectives & priorities ● Monitor and communicate the performance and progress of the program relative to established objectives and priorities through narratives and business reviews. ● Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area ● Provide guidance and counsel on complex data challenges across a range of solutions and multiple technologies, mitigating current and emerging risks ● Deliver, manage and prioritize technical system “roadmap” to enable the desired application and overall solution capabilities ● Analyze information to determine business needs from requests and implements effective technical solutions by providing problem analysis and resolution time ● Identify and recommend metrics to consistently measure and track productivity on a monthly basis ● Travel Requirements - 25% What You’ll Need: ● Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. ● Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. ● Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. ● Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. ● In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. ● Extensive organizational skills with a strong inquisitive mindset. ● Intermediate math skills: add, subtract, multiply, divide. Ability to calculate intermediate figures such as percentages discounts and commissions **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)