Nashville, TN, USA
18 days ago
Account Manager III, Commercial Lines

ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramPaid Parental LeaveGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance, because that’s important for all of us!Focus on creating a meaningful environment through employee engagement eventsThe ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB Gives

SUMMARY:

The Account Manager III is accountable for delivering excellent and efficient service through day-to-day account management of assigned accounts. The Account Manager III has a direct impact on agency success by achieving client retention goals, effectively and consistently ensuring client satisfaction, and fostering a culture of accountability, integrity, trust, respect and teamwork while focusing on continuous improvement.  The Account Manager III will serve as a mentor to Account Manager I(s), Account Manager II(s), and new Producers, provide direction to Account Manager Assistants I and II, and support experienced Producers.  The Account Manager III uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Establishes and builds customer and carrier relationshipsResponds to client coverage inquiriesReviews contracts and agreements for insurance coverage complianceRemarkets renewals with carriers to include gathering information and reviewing applications and submissions for accuracy and completenessNegotiates terms, pricing and conditions with carriersRecommends appropriate insurance coverage, binds coverage, manages timely production and delivery of renewal policiesContacts clients regarding outstanding receivablesFunctions as a high level strategic partner to the clientIdentified as the Account Management subject matter expert on coveragesProactively uses agency resources, such outsourced partners, technologies, etc., and processes in order to create efficiencies within your processes; encourage other in utilization of these resources as wellMonitors functions performed by junior-level Account Managers and Account Manager Assistants, and supports, mentors and trains as necessaryPerforms other duties and projects as assigned

REQUIREMENTS:

5+ years experienced in a senior account manager roleSuperior customer service and problem-solving skills with the ability to work in a team environmentExcellent written and verbal English communications skills requiredDemonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systemsAbility to work a regular, full-time work schedule at HUB’s facility(s) and willingness to travel on business when requiredSupervisory, project leader, mentor or team leader experience preferred

EDUCATION, LICENSING OR CERTIFICATION REQUIREMENTS

High School Diploma or equivalent required; College Degree preferredCurrently licensed in good standing in required lines and states with all necessary CE creditsAdvanced professional designation highly desirable (e.g. AAI, ARM, CIC)

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Confirm your E-mail: Send Email