Job Title

Account Manager EMEA

Job Description Summary

Provide coordination support to the Head of Commercial Strategy & Accounts, Asset Services EMEA, in driving Strategic Client Programmes.
Responsible for coordinating client teams and involved in onboarding new mandates, with a particular focus on clients within the Key Client Programme
The role will develop and support strategic and operational capabilities of the local country operating platforms used by Asset Services. It will align operational delivery and reporting tools as defined by the wider Cushman & Wakefield business, leveraging the Technology & Data Solutions function where appropriate to help implement them.

Job Description

Key tasks and responsibilities

Act as support to the Head of Commercial Strategy & Accounts, Asset Services EMEA in related topics both internally and externally with a view to developing towards having responsibility over and Account Driver for certain Group 1, 2 and 3 AccountsCoordinate data and information with the wider corporate Key Client groups  Coordinate consistent reporting across teams for Key Clients, ensuring delivery and adherence to deadlines where appropriateMonitor Scope of Service delivery in line with agreements signed during onboardingLiaise with Asset Services COO and Legal regarding new PMAs and onboarding of new assets within existing Key Client portfoliosContribute to internal and external articles to enhance market and corporate positioning of the Asset Services departmentAssist in on boarding of new Pan-European mandates forming part of the transition team with a particular emphasis on documentation and information controlProvide bid support when necessary Preparation of client briefings, contribution to internal and external communications

Key Competencies

Excellent interpersonal, written and verbal communication skillsProven ability to work effectively within a team.Excellent organisational skillsAbility to manage, and prioritise own workloadInnovative problem solverStrong attention to detail

Skills and Experience

Degree in Business Management / Commercial Real Estate (desirable)Fluent in written and spoken English/German is a plus5+ years in the Commercial Real Estate market with particular emphasis on Account ManagementExperience in working with International InvestorsConfident communicatorExtensive experience in operational delivery and management of data and reporting programmes, projects, and initiatives.Ability to analyse data, share information, and recommend improvementsExpert MS-Excel and Power Point Skills and proficient in MS Office applicationsDetailed knowledge of Reporting Systems, with key focus on Power BI

Core Competencies

Approachable and friendlyAbility to work effectively as part of a teamAbility to liaise at all levels within an organisation Analytical and organisedProactive Ability to influenceHigh level of negotiating skillsTactful and diplomatic

📍 Barcelona

INCO: “Cushman & Wakefield”