Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job DescriptionStrengthening relationships with existing accounts.Penetrate organizational structure for accounts and develop relationships at all levels beyond main point of contact.Understand customers’ business and strategy and our role with the customer.Ensure customer satisfaction and follow-up.Communicate service issues to Department Managers/Supervisors.Identify opportunities and grow business from existing house accounts.Assist with collections when needed.Manage client profiles and updates on the CRMBuild territory maps showing the number of accounts located in each cityFluent in EI systems and demos in order to provide technical updates to accountsShare weekly schedule with all Departments to help coordinate and participate in joint account visits.Turn major business opportunities and proposals over to Sales and operational issues to Ops.Management of Business ReviewsContinually seek improvement in procedures and services to create more efficient and cost-effective operations.Assume lead responsibility for the efficient delivery of all (branch) services.Ensure that a functioning and agreed upon invoicing - payment process is in place.To take up additional tasks as required to meet the Department’s needs. 

QualificationsUniversity or equivalent business qualificationsMinimum 3 years Expeditors’ or industry experienceProven work experience in business developmentProficient in MS Office and CRM softwareAbility to communicate up and down management hierarchy with equal effectivenessStrong presentation skills and analytical skillsProven problem solving and interpersonal skillsEnglish language proficiencyKnowledge of Expeditors product and servicesKnowledge of required Expeditors operating systemsProven project management skillsAbility to perform and meet KPI requirements.

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus