As an IMS Account Manager at STERIS, you are responsible for managing sales and building relationships with our Customers by prospecting new revenue opportunities within their territory and managing their existing accounts for maximum profitability. You are tasked to achieve a maximum sales profitability, growth and account penetration within assigned territory by managing existing accounts and prospecting revenue opportunities for the Instrument Management Services (IMS) portfolio. 

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following state(s).  NC.   This territory covers the Charlotte territory. 

What you will do as an Account Manager

•    Utilize effective discovery questions to better understand our Customer’s needs, Value Drivers, and challenges in obtaining business results.

•    Define STERIS IMS solutions in a way that differentiates our services from our competitors.

•    Develop and implement annual territory plan to drive pipeline and revenue targets.

•    Manage a territory and plan sales activities using good time management and prioritization skills.

•    Identify and pursue opportunities for new business. Close deals independently or bring in the appropriate resources to maximize chances of gaining the business.

•    Present quarterly/annual account reviews with each Customer. 

•    Update the STERIS IMS CRM (Customer Relationship Management) system as required to document Customer information, sales activities, purchase orders, etc. 

•    Plan and conduct regular educational sessions for Customers including in-service educational sessions, preventative maintenance inspections, inventories, and similar activities.

•    Resolve all Customer service issues by partnering with the appropriate business representative.

The Experience, Skills and Abilities Needed

Required

• Bachelor’s degree

• 3 years of successful sales experience including a proven track record of achieving sales goals

• Must be able to be compliant with hospital/customer credentialing requirements

Preferred

• Experience selling medical devices, services, or B2B products

• Industry certifications such as IAHCSMM, AORN, CCSVP, and/or SGNA