I. Job Summary

Generates revenue growth by utilizing a consultative selling approach in the retention of current WM customers. Manages existing business relationships in order to achieve budgeted sales goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers. The Account Manager will "save, secure, and convert" by handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and by obtaining customer contract commitments during face-to-face interactions. All escalations for customer service within the defined territory will be resolved through this position.

This position will require the employee to conduct customer site visits the majority of the week with the rest of the week in-office.

II. Essential Duties and Responsibilities
 

Managing business to business sales relationshipsDeveloping detailed proposals encompassing multiple servicesResearching aspects of the waste and environmental services businessAttending conferences/symposiums as a means of networking and staying current with industry-and market-related informationBuilding trusting relationships and providing high-impact communicationAble to identify pertinent Local, County, State, and/or Federal government regulationsResponsible for prospecting and closing to achieve budgeted sales goals by developing and implementing sound selling strategies that ensure revenue growth by selling to new customers onlyManage prospects by developing sound marketing plans and maintaining key information in the prospect databaseReduces lost major accounts by diffusing cancellation requests. Meets or exceeds sales call activity goals for proactive account retentionIncreases revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitabilityMatches WM services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicates pricing and service strategies; proactively engages other WM business opportunities, referring internally as appropriateEffectively use WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.)Proposes customer solutions that are compliant with appropriate local, state and federal regulationsDevising sales approaches and solutionsSales negotiation, marshalling resources and opportunity analysis.Other duties as assigned.

III. Qualifications 

A. Required Qualifications 
 

Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.One (1) year of relevant work experience in direct outside business-to-business sales, and phone-based prospecting (in addition to education requirement)

B. Preferred Qualifications 
 

Involved in one or more of the following: U.S. green Build council (USGBC), American Institute of Architects (AIA), Associated general Contractors of America (AGC), Building Owners and Managers Association (BOMA), or National Association of Home BuildersPrior exposure to the construction industry.
 

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this on-site position is $65,090 - $77,050. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.