Job Title

Account Executive

Job Description Summary

Job Description Summary
The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering outstanding results within their areas of responsibility.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Obtain a thorough understanding of the client’s business goals and strategies to align real estate services with these objectives Implement the overall vision, strategy and measurement metrics to the applicable service lines Develop and maintain strong client relationships  Implement and manage account governance process  Provide disciplined contract management to meet superior delivery of all contract deliverables Identify existing and new opportunities for enhancing service solutions and capabilities Assist with risk mitigation and dispute resolution for client and C&W Actively manage and develop account talent in partnership with HR, including promotion of diversity, equity & inclusion, talent reviews, performance reviews, succession planning etc.  Support collaboration and performance of all partners including Finance, HR, Sourcing, Legal, Operations, etc. Develop and maintain account P&L management, profitability and overall financial performance      Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion   Ensure quantitative and qualitative analytics and evidenced-based decision making KEY COMPETENCIES 1. Leadership 2. Customer Relationship Management  3. Technical Skills 4. Organization Design & Management Skills 5. Communication (oral and written) 6. Matrix Organization / Business Partner Skills     7. Presentation Skills    8. Business Acumen IMPORTANT EDUCATION   Bachelor’s degree required   Master’s degree or MBA preferred IMPORTANT EXPERIENCE Minimum of 15 years at management level or other similar capacity Experience in directly leading and managing teams, and managing people-managers Client, P&L and contract management experience Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration and 
Strategic Consulting. In-depth understanding of the business impact of technical contributions            ADDITIONAL ELIGIBILITY QUALIFICATIONS Ability to develop positive working relationships with agencies, local government officials, and business 
community members Possess technical domain knowledge (one or more in IFM, PDS, TM, PA, SCON) Skilled in financial analysis and knowledge of financial concepts Ability to comprehend, analyze and interpret complex business documents Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint) WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such  as computers, phones and printers. May be required to travel outside between client sites  in varying weather conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. While performing the duties of this job, the employee  is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50% of  the time; and extend hands and arms in any direction. OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or  responsibilities that are required of the employee. Other duties, responsibilities and activities may change or  be assigned at any time with or without notice. Note:  This job description includes the core responsibilities for C&W. These duties may have slight  modifications based on the regional location.  

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”