Job Title: CoordinatorJob Description The Coordinator is responsible for receiving and scheduling delivery orders and requests from customers, exercising discretion and independent judgment to manage customer requests and schedules effectively. This role involves entering orders into the computer system for dispatch, requiring specialized training and knowledge of the transportation industry. Responsibilities + Schedule all delivery orders and requests from customers. + Relate customer requests and schedules to dispatch. + Enter orders into the computer for dispatch. + Ensure rail billing is in place before container delivery to the railroad. + Validate in-bond documentation with US customs when necessary. + Verify bookings are released at depots for export moves. + Trace import containers on the rail to confirm delivery is made by the last free day. + Prepare customer reports and tracking/tracing as required. + Notify Cargo Specialist Supervisor/management of all service failures. + Propose and implement solutions to improve customer service. + Create and update location profiles in the computer system. + Work as a dispatcher as dictated by volume or vacation schedule. + Complete other projects as assigned by management. Essential Skills + Customer service experience + Dispatch knowledge + Proficiency in Excel database management + Scheduling and coordinating skills + Effective communication of customer delivery needs and appointment dates/times + Ability to quote rates to customers and relate service requirements + Customer support proficiency + Order entry skills Additional Skills & Qualifications + Data entry skills + Good communication and organizational skills + Email and general office duties + Innovative thinking + Knowledge of port and rail operations + Understanding of US customs processes + Familiarity with the trucking industry Work Environment The position is based onsite in a corporate environment, working within a cubical setting. The role offers a lot of growth potential. Pay and Benefits The pay range for this position is $26.44 - $26.44/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Collierville,TN. Application Deadline This position is anticipated to close on Aug 25, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.