Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-Prosperity

Role and Responsibilities

We are looking for a 4G/5G FOA RAN SME (Subject Matter Expert) to join our Wireless network team. You will be a key contributor as an air interface subject matter expert in a multi-functional team of R&D, systems engineering, and product validation to introduce Samsung products to Wireless Carriers.

Specific responsibilities include:

Responsible for product & feature performance analysis, evaluation of new product & SW releases. Should be able to understand 5G RAN air interface features and come up with strategy to enable features to maximize performance and user experience.

Responsible for identifying opportunities to further improve products through new features, defining feature requirements and working with R&D to finalize the solution.

Verify the performance and functionality of the 5G air interface in commercial network. Analyze UE logs and gNB logs corresponding to a 5G air interface feature under study and produce test reports showing the intended target gain if applicable.

Responsible for hands on analysis of network performance issues (i.e., air interface, call processing, etc.) and creating solutions to meet network optimization expectations.

Perform detailed analysis of 4G/5G Wireless Call Protocols. Responsible for analyzing and troubleshooting the issues

Educate our customers on Samsung’s new products and services both individually and in a team environment. Ensures that customer commitments are achieved according to plan.

Strong understanding of system engineering activities such as feature requirements identification, writing feature description documentation, air interface parameter optimization, performance analysis and benchmarking, test strategy creation and detailed problem troubleshooting is a must.

Ability to communicate, document & contribute in industry forums or patent submissions.

Excellent communication and collaboration skills: To lead a task force with cross-functional teams to achieve successful new product roll-outs and feature developments.

Ability to travel sporadically during the project.

Success Criteria:

Technical Acumen

Subject Matter Expert in driving the technical solutions to customer through complex organizational dynamics

Presentations Skills

Leveraging your ability to communicate effectively with all levels of organization as well as HQ partners on initiatives

Excellence Dealing with Ambiguity

Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts

Background & Competencies Required:

Minimum of 8 years of industry experience in wireless is required

Bachelor’s Degree in EE/CS; Advanced degree is beneficial

Must have understanding on 5G concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking & co-existence, 5G Numerologies etc.

Experience with ongoing 3GPP Rel-18/19 activities is beneficial

Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable

Strong knowledge in 5G and 4G air interface and call processing technologies and network architecture specifically focused on Radio Access Network

Good understanding of overall Wireless systems with emphasis on PHY, MAC, RLC, RRC and PDCP layers

Experience with protocol analyzers, creating Tableau reports, test tools such as XCAL, QXDM and Wireshark.

Understanding of Channel Emulators, Spectrum Analyzers, and Signal Generators

Understanding of 3GPP systems: Core and RAN networks

Experience with SW development is beneficial

Understanding of HW as well as SW architecture

Excellent communication and collaboration skills: To work effectively with cross-functional teams.

Problem-solving and analytical skills: To troubleshoot network issues and optimize performance.

Skills and Qualifications

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Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.